Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

About the Role:

We are seeking a dynamic and experienced Senior Manager to lead our Forensic and Specialist Transitions business unit. This role is pivotal in delivering high-quality services to complex and high-risk participants, empowering them to achieve maximum independence in the least restrictive environment. The ideal candidate will utilize a Person-Centred and culturally sensitive approach to ensure positive outcomes.

You will be supported by an Operations Manager, responsible for the day-to-day operations of the business unit and a Disability Practice Lead who provides specialist disability expertise and leadership to support frontline staff and service coordinators to effectively implement positive behaviour support to ensure high quality service delivery.

Key Responsibilities:

Operational Leadership: Accountability for the operations of the Forensic and Specialist Transitions unit, focusing on risk and compliance management.

Expert Guidance: Provide specialist disability expertise and leadership to the business unit and the broader organization.

Team Management: Lead and manage the performance of direct reports, fostering leadership that results in positive participant outcomes.

Stakeholder Engagement: Develop and maintain strong relationships with internal and external stakeholders to support existing participants and drive business growth.

Therapeutic Models: Develop and implement best practice, evidence-based therapeutic models to enhance participants' quality of life.

Financial Management: Ensure the current and future financial sustainability of the business unit.

Strategic Planning: Contribute to the development and implementation of strategic and operational plans.

Policy Implementation: Ensure compliance with CLO policies and procedures.

Succession Planning: Develop effective succession plans for all leadership roles.

Additional Duties: Perform other responsibilities as required.

About You

You have significant experience working with people with forensic and/or complex mental health diagnoses, and you excel in leading, coaching, and managing teams in complex environments.

Your expertise includes budget management within the context of NDIS funding, and you possess an in-depth understanding of the NDIS regulatory environment, particularly regarding Reportable Incidents and Restrictive Practices.

You have a high level of knowledge and interest in contemporary approaches to the support of people with complex and high-risk behaviours of concern, and experience in the development and implementation of appropriate models of support which can deliver quality of life outcomes for NDIS participants.

You are skilled in developing and maintaining high level stakeholder relationships.

You are skilled in developing, assessing, reviewing, and implementing complex and high-risk participant models of support, and you have high level stakeholder management experience.

Additionally, you understand human resources principles and have experience in reporting against strategic and operational plans, as well as auditing and evaluating all facets of support provision.

Key Metrics:

Delivering against strategic and operational plans.

High-quality reporting against participant plans, policies, and procedures, demonstrating adherence to KPIs and effective data collection, interpretation, and analysis.

Supporting complex and high-risk service delivery expansion by enhancing CLO’s reputation as a quality service provider for high-risk and complex supports.

Leading and participating in staff development programs as required.

Why Join Us?

Impactful Work: Make a real difference in the lives of the people we support.

Professional Growth: Opportunities for professional development and career advancement.

Supportive Environment: Work within a collaborative and supportive team.

Qualifications and Essential Licences

Current NDIS Worker Screening Check / DHS Disability Related Screening

Working with Children Check (WWCC)

Current Driver’s License

Tertiary Qualifications in relevant field (degree or higher)

Satisfy all Visa requirements to work in Australia

Joining CLO, you will be provided with:

Supportive and inclusive team environment

Ongoing training and development support

Salary Packaging benefits (up to $15,899 p.a tax-free)

Position with purpose whereby you will be making a difference.

Discounted Gym Memberships

Discounted Health Insurance

Our Values

Trust: We are open and honest. We act with integrity.

Kindness: We support each other, we are compassionate.

Inclusion: Embracing value in diversity and breaking down the barriers.

Learning: In learning we will grow

Connection: We work together to achieve our goals

If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on 72219550 for a confidential discussion or submit an application today.