Job description – we’re looking for the best person with the skills needed to join our team, not just making someone fit.

The practice is seeking to appoint another Medical Receptionist to our fantastic team currently based in St Peters.

We are a growing, busy optometry medical practice with a special interest in just dry eye treatment (no retail). We are seeking a confident, experienced and outgoing individual to join our friendly team for 2 days casual (approximately 15 hrs/week) with a view to a permanent part-time position. We are in a growth stage, so opportunity for further hours in the near future is likely for a suitable applicant if they wish. Ideally you would have fixed days, but days may alter according to practice needs – flexibility is key.

Role
The Medical Receptionist is the “face” of our practice and therefore forms a vital part of the patient care process by providing a genuinely caring and professional experience for our patients. The successful applicant must be very personable, have the ability to multi-task, be comfortable with software such as Word, email correspondence as well as be able to quickly navigate an online patient booking system. They must be able to show patience and diplomacy particularly with phone calls and patient interactions, and have excellent time management skills to keep the optometrists and patient appointments/treatments on schedule. The applicant needs to be efficient, able to problem solve effectively, show initiative. , work under pressure in a challenging and changing environment, and be able to maintain attention to detail during the working day . Previous medical reception experience (minimum 12 months) is essential.

Tasks include:
Welcoming patients to the practice, obtaining and adding patient information to the computer system
Invoicing and receipting through private billing and Medicare through our appointment management system and using EFTPOS/HICAPS.
Booking/changing appointments

Receiving, triaging and managing patient calls.

Accurate recording and transfer of messages.

Stock control

Clear and effective communication with patients, optometrists, management and other health professionals at all times with both verbal and written forms

Maintaining management of a softcopy patient recording system.

Administering treatments under the supervision of the attending optometrist as needed.
General office duties, including general cleaning & maintenance, filing, faxing, emailing, scanning, preparing patient paperwork for consultations

Being able to genuinely work as part of an excellent team structure and wanting to push yourself to enjoy your role in our practice to it’s full extent

Employer questions

Your application will include addressing the following questions:

Are you available to work school holidays and regular working days?

Are you able to cover other shifts in urgent situations ?

Are you looking to extend to other working days?

Why would you like to join our unique practice?

What would you like to achieve from your employment with us?

Have you read the communication above? If you have, you will have emailed me personally for consideration of the position.

Job Type: Staring casual with view to Permanent Part-time (2 days –up to 16 hrs)

Salary: $27.00 – $29.00 per hour

Schedule:

Approximately 8 hour shift

Practice closes for a fortnight over Christmas. Holidays by negation with the practice manager and principal optometrist

Ability to commute:

St Peters, SA 5069: Reliably commute or planning to relocate before starting work (Required)

Experience:

Medical admin: 1 year

Language:

Fluent English (Required)

Work Authorisation:

Australia (Required)

Police Clearance Check

Work Location: In person