There’s never been a better time to be in energy. And there’s never been a more exciting time to be at Endeavour Energy.

More than 2.7 million people across New South Wales rely on us every day for the supply of safe and reliable power to their homes and businesses. We employ more than 1,700 people across our catchment, making us one of the largest employers in Sydney’s Greater West.

To work with us in this role, you don’t need to have any energy experience. We need talented people who are ready for challenge and growth and value a sense of care and belonging. Why? Because our vision is to lead the way with smarter energy solutions. Play your part in helping us to put the customer first and transition to a cleaner, more sustainable energy future for us all.

About the role

The Senior Case Manager is responsible for managing predominantly complex and tail workers compensation claims maintaining a focus on strategic collaboration to maximise return to work and return to health outcomes for claimants and consistently displaying initiative and leadership on a team and business level. Working closely with the Case Manager, the Senior Case Manager will apply their advanced injury management skills, technical expertise, and exceptional stakeholder management skills to achieve optimal outcomes across the entire portfolio of workers compensation claims. The Senior Case Manager is required to support the team with all compliance and regulatory activities required by the NSW Workers Compensation Regulator (SIRA) and Endeavour Energy’s self-insurance license.

Key accountabilities

• Provide holistic case management for work-related injury and claims processing.
• Conduct investigations and make decisions on complex claims and liabilities.
• Collaborate strategically to maximize return-to-work and health outcomes.
• Offer expert advice on policy, legislation, and claims management.
• Develop training materials and manage reporting for Excess of Loss claims.

On offer

• Be part of a culture that focuses on care and performance; care for one another and for the customer
• Access a variety of opportunities to step up and lead in a rapidly changing sector
• Feel recognised and rewarded for your contribution
• Take pride in working for an organisation that provides an essential service and is playing its part in enabling the energy transition
• Access to training, personal development and career progression

About you

An energised individual who demonstrates a positive attitude with supportive and professional behaviours that align with Endeavours culture, with the ability to engage confidently with our team, customers and stakeholders.

Minimum qualifications

• Bachelor’s degree in allied health services, Law or equivalent or equivalent business experience
• Cert IV or Diploma in Personal Injury Management or equivalent
• SIRA Return to Work Coordination Certificate
• First Aid Certificate

For further information, please contact [email protected]

Applications close - 23 April 2025.

When we power together, we can achieve so much more.

At Endeavour Energy, having a diverse and inclusive workplace makes us better, safer, and stronger. We strive to create an environment where everyone feels safe, motivated, valued, included and respected.

Endeavour Energy is a critical infrastructure organisation and performs various background checks to evaluate the suitability of an applicant before making an employment offer to ensure the security and protection of its assets.