About Us:
KITA is a leading provider of high-quality training and safety solutions for industries working in high-risk environments. With a strong reputation for professionalism, innovation, and personalised service, we continue to grow – and we’re looking for a confident and capable Client Liaison & Training Coordinator to join our dedicated team in Belmont.

With a vibrant and supportive work culture that values collaboration, innovation, and a bit of fun, we're proud of our journey from a team of 4 to a bustling team of 9 in just two years – and we’re just getting started! We’re excited to bring on someone who will be a key point of contact for our corporate clients while keeping our training operations running smoothly. This person has a strong sense of integrity, a willingness to learn, and the confidence to ask questions and seek clarity when needed.

This role has become available due to a recent restructure and the promotion of existing staff, reflecting our commitment to developing our people and growing our business.

This role is ideal for someone who brings a professional, solutions-focused approach, with strong communication skills and a sound understanding of the RTO sector.

The Role:
This newly created position will play a central role in managing the daily training schedule, coordinating our team of full-time trainers, and being the first point of contact for corporate and client enquiries. You’ll also work closely with our internal administration team and may assist with high-level operational tasks and enquiries as needed.

This role is ideal for someone who brings a professional, solutions-focused approach, with strong communication skills and a sound understanding of the RTO sector.

This is a full-time position with working hours from 7 AM to 4 PM.

Key Responsibilities:

Coordinate and manage the scheduling of all trainers across Belmont and on-site locations.

Act as the primary liaison for corporate clients and training partners, handling all high-level enquiries and requests.

Maintain and update training calendars, ensuring efficient and effective trainer allocations.

Support the smooth delivery of training by working collaboratively with internal teams and trainers.

Assist with reviewing and improving scheduling and booking processes where required.

Provide occasional administrative support to the wider team, contributing to high-level service delivery and team cohesion.

Ensure a professional and timely response to all client communication and maintain strong ongoing relationships.

What We’re Looking For:

Previous experience in an RTO or training environment is highly regarded.

Demonstrated ability to manage schedules and coordinate logistics efficiently.

Strong interpersonal and corporate communication skills – both written and verbal.

Ability to manage client expectations and balance competing priorities with professionalism and calm.

High level of proficiency in Microsoft Office applications.

Professional presence with a team-oriented mindset.

Strong attention to detail and a commitment to delivering quality service.

Why Join Us?

Be part of a team that values innovation, collaboration, honesty and trust.

Take on a dynamic role that blends client engagement with operational coordination.

Join a growing business with genuine opportunities to evolve in your role.

Contribute to an organisation where shared responsibility, trust, and respect are central to how we work.

How to Apply:
If you're someone who takes pride in their work and isn’t afraid to ask questions to get the job done right – we’d love to hear from you. Please email your cover letter and resume to Catherine Baggio at [email protected]

Please note we do not accept applications from recruitment agencies.

Join KITA – where your professionalism, curiosity, and integrity are valued, and your skills can make a real impact.