Bring your ER expertise to a values-led retail group where people are genuinely at the heart of the business. This is a high-impact role for someone who thrives on partnering with leaders, solving complex issues, and enabling a strong and inclusive workplace culture.

As the Employee Relations Business Partner – Retail, you’ll play a central role in supporting a large and diverse store network, working closely with the Retail Leadership team to guide performance, compliance, and engagement across the board.

You’ll report to the Head of People & Culture – Retail and operate as part of a wider, collaborative P&C team, influencing decisions and elevating capability across line managers and key functions.

What you’ll be doing:

• Providing trusted HR generalist and ER advice to store leadership and support functions
• Coaching line managers through performance management and workplace challenges
• Interpreting and advising on complex employment legislation, awards, EBAs and workplace policies
• Acting as a key contact for regulatory bodies (Fair Work Commission, unions, etc.)
• Contributing to the design and implementation of ER strategies and systems
• Leading or supporting people-focused projects and annual HR/compliance training programs
• Building the capability of leaders through hands-on guidance and mentorship
• Supporting continuous improvement across policies, processes and cultural initiatives

What you bring:

• Extensive HR business partnering experience in fast-paced, multi-site environments
• Strong understanding of employment legislation, award interpretation, EBAs, and compliance
• Proven ability to solve problems and deliver innovative, business-aligned solutions
• Confidence navigating unionised environments and external regulators
• A collaborative approach, with the ability to build relationships and influence at all levels
• A passion for retail, people development, and creating positive culture
• Experience leading teams is advantageous but not essential – a growth mindset is key
• High energy, sound judgement, and the resilience to work at pace

Why you’ll love it here:

• Generous staff discounts and exclusive access to sample sales
• Work in a supportive, high-performing P&C team that values collaboration
• Get involved in diverse projects, learning programs and leadership development
• Enjoy great coffee and daily food options with subsidised pricing
• Be part of a business that believes in purpose, impact and continuous evolution

�� Apply now or reach out directly for a confidential conversation
�� [email protected] | �� 0402 349 332