LeadsHQ is searching for a dynamic and enthusiastic Account Manager who’s ready to take their agency career to the next level.

LeadsHQ is a fast-growing lead generation agency helping trade businesses grow through our plug & play platform that delivers qualified sales leads on demand.

We now need a talented Account Manager to help us continue scaling our organisation gracefully while maintaining high levels of customer service.

If you’re passionate about building long-term client relationships by delivering tangible results and thrive in a dynamic client-facing environment, this could be the perfect opportunity for you.

About The Account Manager Role

As a LeadsHQ Account Manager, you’ll be the main point of contact for our trade-based clients, ensuring they get the best possible results from the leads we generate.

Accordingly, you’ll be responsible for:

Onboarding and managing client relationships – building trust, understanding their organisation and goals, and providing strategic recommendations.

Using data-driven analysis to identify common issues, provide insights, and optimise the conversion performance of the leads we generate for them.

Driving client engagement and retention through communication, problem-solving & strategy recommendations

Collaboration with internal team members (across creative, campaigns and management) to drive key client outcomes (lead volume and quality)

There is the potential for this to role expand to include sales elements with you owning the ‘full client lifecycle’ from inbound lead enquiry to client.

This role is ideal for someone who thrives in a client-facing position and loves seeing their strategies deliver real, measurable success.

What You’ll Bring To The Role

You will be perfect for this role if you have:

Proven experience and success in a similar client-facing role, as we’d like someone who can hit the ground running

Exemplary written and spoken communication with the ability to think on your feet in pressurised client-facing situations

Confidence operating in a digital first remote environment utilising tools such as Hubspot, AirCall, Slack, Asana, Zoom, and Google Docs

Conceptual understanding of direct response lead generation and digital marketing best practices across Meta, Google, Native, etc

A data-driven mentality with the ability to analyse and interpret data to uncover insights to improve your client’s lead conversion performance.

A general understanding of a typical B2C trade client’s lead management and sales process e.g. solar, air conditioning, plumbing, and/or electrical.

Why You Will Love Working At LeadsHQ

Our team members love LeadsHQ because:

We’re a specialist lead generation agency that deliver results like clockwork — not an over-promise & under deliver generalist agency

We’re a fully distributed, remote agency with team members around Australia

We’re invested in leading best practices in our industry through ongoing team training & education, AI tool implementation, and relentless testing.

You’ll continue to develop your career with direct support and mentorship from the management team

How To Apply For This Role

Sound like we could be a good fit for each other?

Then simply click "Apply for this job" and submit your CV/resume and a cover letter outlining why you think you’d be a good fit for the role.

Applicants must be Australian citizens or hold permanent residency. Only candidates that meet our criteria will be short-listed and contacted.