Appointment Setter (WFH - Outbound - No Cold Calling)

About us:
We're not your average mortgage broking firm!

MakesCents.com.au is a FinTech start up that is two years old, backed by a 10 year old award-winning digital marketing firm with the resources and drive to build a significant broking business.

For the past 6 years we've been one of the largest generators of refinance and new-loan leads for banks and large mortgage broking firms. We know how to generate leads!

Thats where you come in…

We're looking for someone who will be filling the valuable role of ‘first contact’ for the website enquiries that are coming in. That's correct: You're calling in-bound leads. NO COLD CALLING. EVER.

Our Appointment setters are a crucial part of our company’s sales channel.
We're specialists at generating digital leads and enquiries and need someone who can: reiterate our service and proposition, extract the relevant qualification information and book an appointment for the client to speak with our in-house mortgage brokers.

You will be learning the Mortgage Broking process from the ground up, with the ability to study and progress in the industry if you choose.
For the right applicant, and If you choose, we will also pay for you to complete your Diploma of Finance and Mortgage Broking and you can study and complete it in work hours.

Your day-to-day role:

Generating qualified appointments for our mortgage brokers via inbound customer inquiries.

Via a phone call; Identifying and qualifying customers to refinance their existing loans and obtaining financing for new purchases.

Motivating and educating clients on our value proposition and identifying the benefits for them to move forward.

Leverage your relationship building & sales skills to build brand trust.

Adhere to compliance best practice at all times. (we will provide great training).

Regularly contributing to a collaborative team environment.

Monitor and take responsibility for your KPI’s.

Realities of the role:

Make no mistake, this is a phone-based tele-sales role!

*If any part of you is fearful or anxious about speaking to people on the phone , this is not the job for you. You should be driven and excited by the idea of turning a ‘no’ into a ‘yes’!

If you’re motivated to sell and hit KPI’s, interested in finance and banking and looking to be apart of a team, We’d love to hear from you and will reward you financially for the part you play!

This is WFH role. Our head office is in Melbourne. You will need to be motivated and able to work from home.

What’s in it for you?

Strong base salary

Uncapped bonus incentives

Job security in a great collaborative team.

NOT a dreadful sweatshop call centre environment.

Training, mentoring & support

Leads that want to speak to you, NO cold calling and abuse for doing your job.

We pay for you to study further and up-skill.

Career progression in the company in leadership and mortgage broking.

A fun, young, relaxed, yet professional culture.

Must have:

Tele-sales experience (or prove you have what it takes on the phone)

Proven track record of meeting sales KPI's

Ability to turn a ‘no’ into a ‘yes’.

Ability to build relationship and trust over the phone

Articulation and be well spoken, able to connect with a wide variety of people.

If you have telesales and cold calling experience, you will crush this role.

We want to meet you.

Let's have a chat!