Employment Type: Permanent Full-Time, 38 hours per week
Position Classification: Snr Admin Assist Gde 3
Salary Range: $79,350 per annum - $81,322 per annum + 11.5% super and benefits
Location: NSW Ambulance, State Operations Centre, Sydney Olympic Park
Closing Date: 20 April 2025

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what it’s like to work for NSW Ambulance

Around the Grounds

ABOUT THE ROLE

To provide high level administrative support to the rostering, deployment and People Hub teams. This is completed via data entry into the computerised rostering system, ensuring all changes are entered in a prompt, efficient and thorough manner. The position involves the processing of day of shift absences and the rostering of staff to day of shift vacancies. Communicating with staff at all levels of the organisation both in person and over the telephone.

Roles are appointed on a permanent full-time basis, working various shifts across a 24/7 rotating roster.

Please refer to the Role Description and Position Conditions and General Info for further information.

WHATS ON OFFER

• Permanent employment, providing job security and stability
• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Meal entertainment lowers your taxable income & increases your take home pay
• Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Career development and growth opportunities
• Collaborative and supportive team
• Accessible via Public Transport

ABOUT YOU

• You can demonstrate high level customer service skills in a process driven and fast paced work environment
• You are able to multi-task and prioritise your workload effectively in a role with a constantly evolving task list.
• Technical skills such as proficient use of call centre based programs, workforce management applications and Human Resource Information Systems.
• Desired attributes include a rostering or deployment background with experience in processing of absences, using initiative to identify operational requirements and proactively organising coverage.

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a situation where you were explaining technical information and the other person didn’t understand. How did you handle that and what was the result.

Question 2: Describe a situation when you identified a problem with a work process or task. How did you involve others in solving the problem? What was the result?

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Demetrius Kirisome:

E: [email protected]

M: 0472 775 971

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement

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