About us

Southern Cross Medical Centre and our sister clinic, Fountain Gate Medical Centre are both well established and thriving mixed billing general practices. At our clinics we strive to achieve the best health outcomes for all our patients.

About the role

We are looking for a part time medical receptionist, to work approximately 25-30 hours per week, including at least one evening shift.

The role of a medical receptionist is varied, at times challenging but always rewarding.

This role will see the successful applicant working permanent shifts at Southern Cross Medical Centre.

Main Duties and responsibilities:

Greeting, assisting and registering new patients,

Handling telephone enquiries and making appointments

Processing payments and Medicare claims

Scanning documents

Helping patients in distress by responding to emergencies.

Protecting patients’ rights by maintaining confidentiality of medical, personal, and financial information

Maintaining operations by following policies and procedures, reporting needed changes.

Following up on outstanding results and correspondence

General administrative duties as required

Assisting with accounts

Maintaining professional rapport with all patients and health professionals

Any duties requested of the employee by a doctor or a senior staff member

Any other duties as requested by the practice manager

Ensuring the reception area is well maintained, neat and clean.

Essential skills and experience:

Excellent computer skills

Reliability with a strong work ethic

Outstanding customer service skills

Ability to work under pressure and in a fast paced environment

Ability to prioritise and multitask

Excellent communication skills and telephone manner

Self motivated and proactive

Ability to work autonomously and in a team environment

Demonstrated initiative and willingness to learn

Knowledge of general administrative duties

Desirable skills and experience:

Previous experience in the medical industry

Previous reception experience

Experience with medical software

Benefits:

Uniform supplied

Excellent working environment

onsite parking

Great hourly wage

Employee Assistance Program

How to apply:

If you believe you meet the requirements and can make a positive contribution to our practices please hit the apply now button and submit your CV and cover letter. Please do not apply if you can't work evenings.

No phone enquires will be taken and only short listed applicants will be contacted.