Melbourne Girls Grammar is seeking a motivated and highly organised Student Services Administrator (Years 5 - 12) to join the Merton Hall Student Services team. This position is parental leave replacement position. Working hours are 8.00am to 4.00pm.

Working in conjunction with the Student Services Co-ordinator 5-12, this position is responsible for student-based administration, data entry and student event support for the Senior and Middle Years Programs. This role supports the Health Centre during peak times by acting as the initial point of contact for students requiring First Aid.

We are looking for a candidate who is polished, friendly, and warm in their demeanour, will show strong initiative and exercise a high level of confidentiality and discretion who thrives off interacting warmly with customers and stakeholders.

They will be naturally, collaborative, enjoy a challenge and keen to be as efficient as possible. The successful applicant will be provided with a supportive orientation program and training in School systems and processes.

Key responsibilities may include but are not limited to:

Daily management of student attendance records including taking telephone calls from parents/guardians regarding student absences, recording information and contact parents via SMS regarding unexplained absences.

Managing incoming phone calls ensuring messages and calls are passed on to the relevant Executive Director or member of the Student Services team.

Ensuring student information is collected and stored confidentially and privacy of school information is safeguarded.

Management of student files, copying and filing of correspondence as required.

Organisation and distribution of general communications with parents and the school community on eVI news, parent homepages and via email.

Assist staff with the creation of parent communication through Consent2Go for camps and excursions.

Assistance and support for the Executive Director, Senior Years and Executive Director, Middle Years as required.

In conjunction with the Database Manager, updating student data in the Synergetic database for Years 5 - 12.

Supporting the VCE Office including data entry, supervision of exams, scheduling and any other duties as needed.

The successful candidate ideally will possess:

Experience in Reception, Administration or Customer Service roles;

The ability to exercise confidentiality, sensitivity, and discretion in relation to Student and School information at all times.

Excellent written and verbal communication skills;

High attention to detail and data accuracy;

Strong initiative and proactive attitude;

Willingness to learn;

Strong digital literacy skills including MS Word, Excel and Outlook;

Current Victorian Employee Working with Children Check (WWCC) or willingness to obtain.

Current Provide First Aid Qualification (HLTAID011)

Benefits of working at MGGS

Alongside opportunities for educators, we offer a broad array of professional support roles for individuals motivated to join our values-based community and make a difference in the lives of our Grammarians. Careers at Melbourne Girls Grammar provide opportunities for high performing individuals to thrive within an environment that values lifelong learning and progression.

At Melbourne Girls Grammar we offer an excellent work environment, generous salary and leave packages, and significant professional development opportunities (facilitated by you!). Staff wellbeing is a top priority, with staff having access to our state-of-the-art Artemis Centre facilities including Pool, Gym and Café. To support families, we also offer staff discounts on academic tuition fees and access to an Employee Assistance Program that provides a range of personal and family benefits. This position is located onsite at the Merton Hall Campus, 86 Anderson Street in South Yarra across the road from the Botanical Gardens.

If you enjoy a fast paced, team focused work environment that encourages and fosters new ideas and personal growth, then we would encourage you to apply. Further information and key position accountabilities are detailed in the Position Description.

Employment with Melbourne Girls Grammar is subject to adherence to school policies including the Staff Code of Conduct, Child Safety Policy, Child Safety Code of Conduct and MGGS Statement of Commitment to Child Safety included below. You need to read these before applying.

Statement of Commitment to Child Safety

As MGGS staff, volunteers, contractors, and any other members of our school community involved in child-connected work, we are responsible for supporting and promoting the safety of children.

We are committed to the safety, participation and empowerment and protecting of all children / students in our care and adhering to our Child Safety Policy.

We are committed to providing a child-safe and child-friendly environment, where children and young people are safe and feel safe and are able to actively participate in decisions that affect their lives.

We have zero tolerance of child abuse and are committed to the protection of children from all forms of child abuse and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures. Our policies and procedures will provide the name and contact details of staff who have specific responsibilities in relation to child safety and who may receive reports of suspicion of child abuse. Child abuse includes sexual offences, grooming, physical violence, serious emotional or psychological harm, serious neglect and a child’s exposure to family violence.

We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

We are committed to preventing child abuse, identifying risks early and removing and reducing these risks.

We have robust human resources and recruitment practices for all staff and volunteers.

We are committed to regularly training and educating our staff and volunteers on child abuse risks. We support and respect all children, as well as our staff and volunteers.

We are committed to the emotional, physical and cultural safety of all children and to providing a safe environment for their learning.

We are committed to promoting the cultural safety and participation of Indigenous children, young people and their families.

We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.

How to Apply

Applicants must have working rights in Australia, be eligible for registration with the Victorian Institute of Teaching and must hold a current Police Check or be in the process of obtaining one, in order to work at Melbourne Girls Grammar. All applicants are subject to reference and identity checks, verification of Working with Children Check Card or VIT Registration as part of the recruitment process.

Applications close: 9.00am Friday 18 April 2025

Please visit the MGGS website to apply.