Position Number: 0049263
Location: Parkville
Role Type: Full-time, Continuing
Faculty: Faculty of Science
Salary: Senior Manager salary package including 17% super

• Lead student and academic service delivery across one of Australia’s premier science faculties
• Foster student success and academic excellence through strategic leadership of a strong operational team with a great culture
• Investing in you – enjoy salary packaging, health and wellbeing programs, discounted services, and professional development opportunities

The University of Melbourne

We take pride in our people, who contribute to our mission of benefiting society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Your next career opportunity

As the Director, Student and Academic Services, you will lead the delivery of high-quality, student-centred academic and administrative services across the Faculty of Science. This role is critical in ensuring a consistent and integrated approach to the student lifecycle, academic programs, and service excellence.

You will work closely with academic leaders and professional staff across the Faculty and broader University to align operational activities with strategic goals, and champion continuous improvement.

Your responsibilities will include:

• Values-driven Leadership: As a key member of the Faculty executive leadership team, model our values of Curiosity, Excellence, Innovation and Integrity.
• Strategic Leadership: Oversee the planning and delivery of academic services, curriculum operations, and student administration to support excellence in teaching and learning. Support the implementation of the Faculty’s Education Strategy.
• Collaboration & Partnership: Build and sustain strong partnerships with faculty leadership, academic staff, Chancellery, and other portfolios to enable strategic and operational success.
• Student Experience: Lead initiatives that enhance the whole student journey, focusing on engagement, success, and satisfaction.
• Governance & Compliance: Ensure effective academic governance, regulatory compliance, and policy implementation across teaching and learning operations.
• Team Leadership: Inspire and lead a high-performing professional staff team, promoting a culture of excellence, respect, inclusion, and continuous development.

You may be a great fit if:

You are a strategic and collaborative leader with a passion for education and service excellence. You thrive in complex environments and are committed to empowering teams and enhancing student and academic outcomes.

You should have:

• Postgraduate qualifications and substantial experience in student services, academic administration, or a related field.
• Proven success leading service delivery functions in large, complex organisations within the tertiary education sector.
• Exceptional communication and stakeholder engagement skills, with a collaborative approach to leadership.
• Experience implementing continuous service improvement, regulatory changes and strategy.
• Deep understanding of academic policies, regulatory frameworks, and governance processes in a university setting.

For further information regarding responsibilities and requirements, please refer to the attached Position Description.

Your new team – Faculty of Science

The Faculty of Science is a global leader in science education and research, offering a diverse range of undergraduate and graduate programs. Home to world-class academics and researchers, the Faculty is committed to excellence in teaching, research, and engagement.

Professional staff in the Faculty of Science enable the achievement of our mission to solve real-world challenges through science. You’ll work in a collaborative environment where innovation and impact are at the heart of everything we do.

What we offer you

In addition to being part of a vibrant and inclusive community, you will enjoy a range of benefits, including generous leave provisions, salary packaging, health and wellbeing services, and discounts on graduate courses. For more information, check out our benefits page.

Be yourself

The University of Melbourne values the unique backgrounds, experiences, and contributions of each individual and welcomes diversity in all forms. We encourage applications from First Nations people, LGBTQIA+ individuals, parents, carers, people of all ages, abilities, genders, ethnicities, nationalities, and faiths. Our goal is to create a workforce that reflects the diverse community we serve. Learn more on our Diversity and Inclusion page.

We are dedicated to ensuring barrier-free and inclusive recruitment practices. If you require reasonable adjustments, please contact the individual listed on the first page of the Position Description for a confidential discussion, titling your email as "Reasonable Adjustments Request."

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with significant investments in attracting, nurturing, and retaining Aboriginal and Torres Strait Islander students and staff. We provide tangible support through various programs and initiatives to ensure your success and growth at the University of Melbourne. Learn more about our 2023–2027 Indigenous Strategy at Murmuk Djerring.

Join Us!

If this role sounds like the right fit for you, please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

Please ensure that you apply through the Apply Now button at the bottom of this advertisement. If you have any questions regarding the recruitment process, please contact Fahim Farzad via email at [email protected], ensuring that you include the Position Number and Job Title in the subject line. Please do not send your application to this email address.

For specific questions about the role, please refer to the contact details in the Position Description.

Applications close: 23 April 2025 11:55 PM Australian Eastern Standard Time (AEST) / Melbourne time zone.

Position Description: Director Student and Academic Services March 2025 (1) (1).pdf