Hometown Australia is proud to build on the reputation that Hometown America has earned over more than two decades as one of the largest and most respected owners and operators of Land Lease Communities in the USA. Hometown Australia is already a force in the industry and has become the largest providers of land lease living in Australia.

By striving with unyielding dedication and integrity to enhance the quality of life for the homeowners in its communities, Hometown assures responsive service and personal respect in well-maintained and fairly priced living environments.

Hometown’s communities are known for quality amenities and professional onsite management. Community involvement, good citizenship and corporate responsibility are fundamental to Hometown’s long and successful track record.

Presenting over 55 Australians with the lifestyle they deserve is Hometown Australia’s top priority. And nobody does it better.

Position summary:

Permanent full-time role

Immediate start

Police Check Required

Working from Yamba x 4 days and Grafton 1 x day

We are currently seeking an energetic and committed individual to join our friendly team at our Communities in Yamba and Grafton as a Community Administration Assistant. Reporting directly to the Community Manager, the successful candidate will be responsible for all aspects of general administration and reception.

To be successful in this role, you will demonstrate the following capabilities:

Skills & Experience

Manage reception area and greet residents, potential buyers, visitors and suppliers

Operate office as per standard agreed hours

Respond to email communication and answering of phones

Banking and bank reconciliation

Managing purchase cards, payment of invoices etc

Prepare site agreements in consultation with HQ

Maintain residents’ record and file

Distribute Hometown Australia communication to residents

Collect rent and follow up on arrears

Perform relief manager duties at nearby communities as required

Address resident / guest complaints promptly or escalate to the relevant departments as necessary

Provide caring involvement and good citizenship resulting in shared values, trust and respect.

Persevere in accomplishing objectives with a sense of urgency for achieving results.

About you:

Experience with tourist / residential parks, property, aged care / hospitality industry or similar;

Excellent written and verbal communication skills;

Experience with banking and reconciliation;

Strong experience using MS Office suite;

High level of motivation, enthusiasm and resilience.

How To Apply:

If you wish to join our growing company, please submit your application by using the Apply For This Job tab below.

All applications must be accompanied by a resume and cover letter.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Only shortlisted candidates will be contacted. Recruitment agencies need not apply.