 Receive, assign and invoice work orders

 Supervise work orders including budget, time, resource and quality requirements

 Maintain contractual KPIs

 Schedule jobs

 Liaise with various clients to ensure works are carried out as per the contract terms

 Liaise with various trades to ensure works are carried out in a timely manner and up to

standards

 Liaise with tenants to ensure they are aware of the time and date works scheduled to

be carried

 Handle complaints received by tenants or clients regarding works

 Ensure all documentation is stored in the system for each work order

 Maintain a high level of customer service

 Any other ad-hoc duties as required

Lead by example in stimulating a high level of safety awareness at all times

 Ensure resources are allocated to deal with WHS/EMS obligations at sites

 Be actively involved in the WHS/EMS/Quality procedures for all works

 Ensure risk assessment paperwork is conducted for all work orders

 Ensure the correct paperwork is completed for high-risk work at site

 Ensure only company inducted companies are used at work sites

 Ensure works are only assigned to people trained, competent and licensed (where

applicable) to carry out works only use trades for the work they are qualified for

 Ensure all Health, Safety and Environmental issues are reported to the HSQE Manager

 Follow SR Construction's information security policy and report any information

security related accidents to the Information Security Manager

 The duty holder must comply with their duty to the same standard regardless of

whether there are multiple holders of the duty or one holder of the duty.