Clerical Support Officer / Ward Receptionist

Are you looking for a permanent, full-time role?

Wolper Jewish Hospital, a small independent not-for-profit private hospital which prides itself on providing quality care services, is looking for someone to join our friendly team as a Clerical Support Officer (Ward Clerk) for our busy medical ward.

You'll provide essential administrative and reception support in a hospital ward setting, ensuring smooth operations and excellent service.

This role is a full-time commitment, working Monday to Friday. Working hours are 07:00 – 15:30 (though, there can be flexibility with start/finish times).

Key Responsibilities:

Ward clerical support.

Managing medical records & documentation.

Assisting with patient admission/discharge documentation.

Scheduling appointments & coordinating patient needs like imaging/scan requests.

Liaising with healthcare professionals & services.

Maintaining compliance with hospital policies & procedures.

Essential Requirements for the Role:

Strong customer service & communication skills, with ability to interact professionally and respectfully with others.

Clear verbal and written communication.

Excellent organisational skills & time management.

Managing paperwork, patient records and appointments.

Ability to multi-task in a fast-paced environment, staying calm under pressure.

Handling unexpected situations or urgent requests.

Ensuring accuracy in patient records and documentation, including handling confidential information with care.

Good computer proficiency & attention to detail.

Typing, filing, and data entry skills as well as managing emails / phone calls.

Working closely with nurses, doctors, and other hospital staff.

Supporting colleagues during busy periods.

Knowledge of medical terminology.

Prior experience in a hospital administration/reception role highly desired, but not necessary.

We will provide on the job training and a uniform. Permanent employees are also entitled to salary sacrificing benefits.

If you're organised, proactive, and ready to make a difference, apply now!

For more information, please contact:

Andrew Driehuis | Deputy Director Clinical Services

- Manager, Medical Ward

Phone: (02) 8324 2291 | [email protected]