My gentle dentist Brookside is expanding, and we are seeking for

1 Senior receptionist/practice manager/second in charge(2IC)

1 x Dental assistant

to join our amazing admin and clinical team.

Positions are available for immediate start as we are expanding.

For senior receptionist/clinical coordinator/second in charge role dental experience is an advantage, but leadership experience in any industry would be considered. Management and marketing experience is a must. Training can be provided to the right candidate.

For dental assistant role atleast 1 year experience in dental industry will be important to support your application.

If you are someone who has customer service/admin experience and prides themselves on their customer service skills, takes pride in your work ethics and are keen to grown and learn, we would like to hear from you. Experience in dental or medical industry is a bonus. Ongoing training and support will be provided.

We are a well-established, family owned & operated reputed Dental Practice on the north side of Brisbane. We have very busy books and a longstanding patient base. We have well established rosters, sterilization protocols, practice systems in place and a great fun team. We have team celebrations and lunches and regular staff meetings.

We have been in the industry for more than 25 years and practice majority of dental treatments including Implants , Orthodontics , Endodontics, Wisdom Tooth Surgery, Dental implants ,All on X,CAD-CAM etc.

We pride ourselves in treating fellow staff with great respect, dignity and believe in providing a supportive workplace.

What we are looking for:

Great organizational skills

Ability to multitask

Willingness to learn

Leadership skill

Punctuality and great work ethics

Exceptional customer service skills

A team player

Key responsibilities:

Welcoming patients and providing a kind, friendly first point of contact.

Managing appointment schedules, patient enquiries, and front-desk operations.

Supporting administrative tasks for the practice manager, and dentists.

Processing payments, such as, HICAPS claims, DVA claims, CBDS claims and assisting patients in setting up payment plans.

Handling phone, email, and face-to-face inquiries with professionalism and efficiency.

Learning chair-side assisting to assist with your knowledge within our Administration team.

stock control / ordering.

Maintaining accounts and payments.

Data entry, filing and inventory management. Maintaining accurate documentation and reports.

Completing supervision of staff on a day-to-day basis and reporting back to the practice manager.

Contribute to the development and implementation of policies and procedures.

Provide support, mentorship, and guidance to Nurses and Clinical teams

What you get

Above award remuneration for the right candidate, full time and part time positions on offer.

No late nights or weekends

Staff discount on dental treatment

Close to public transport

Located in a major shopping center with free unlimited parking on site.

Training provided.

If you are willing to be a part of a Great Team and a happy workplace you must apply, please email us at [email protected]