About the role

We are looking for a highly organised and efficient Administration Coordinator (Team Lead) to join our team at ISLPR Language Services Pty Ltd in Mount Gravatt, QLD. This full-time role will be responsible for providing administrative support to ensure the smooth running of our office.

Hours: 38 hours per week, Monday-Friday.
Starting date: Immediately on a 12 month contract

You will be the first point of contact in our small but very busy office. Your primary duties will be to liaise with clients and organise schedules (most of whom have limited English). You will require patience, a strong work ethic, a friendly personality and an openness to learning new skills, where necessary.

Working in a small team environment your key roles include but are not limited to:

General reception duties including, answering incoming calls; taking messages and re-directing calls as required; responding to with email enquiries.

Diary management and arranging appointments, including room hire for interstate and overseas testing

Data entry

Coordination of IGAC and moderation – being the point of contact for all interstate and overseas enquiries

General office management such as ordering stationary

Providing administration support to Directors and testers

Overseeing and managing the duties of Administration Assistants.

Information dissemination to all relevant staff

Processing of mail (i.e., posting results and checking the PO Box regularly)

Administrators are required to use a variety of software packages including the full Microsoft Suite (e.g., Access, Word, Outlook, PowerPoint, Excel, Teams) and MYOB.

To be successful in this role you must possess the following skills:

Excellent communication skills

Professional and polite phone manner.

Attention to detail, reliable and punctual.

Working knowledge of MS Office Suite (ideally including SharePoint, Excel, and Access Database).

Prior experience with MYOB, in particular recording sales invoices and payments.

Ability to show initiative and contribute as a member of our team but also happy to work autonomously.

Ability to interact with persons with limited English.

Please apply below with a resume and cover letter that addresses the above criteria. Only applications with both a cover letter and resume will be considered.

Please note ONLY suitable candidates will be contacted. Applications close Friday, 11 April 2025.

For more information:
ISLPR Language Services Pty Ltd,
P.O. Box 370, Mt Gravatt, 4122;
Tel: 07-3420-0806;
Email: [email protected]

Apply now to become our next Administration Officer.