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Residential Service Manager

The Bays Aged Care
Hastings, VIC
A$150,000 p/a + NFP Salary Packaging
Healthcare & Medical → Nursing - Management
Full-time
On-site

Posted 5 days ago


Are you a passionate and experienced leader in Aged Care looking for your next challenge? We have an incredible opportunity for an Aged Care Residential Service Manager to lead our 90-bed aged care facility in the Mornington Peninsula region in Victoria. This facility boasts a fantastic culture, excellent operational performance, and a strong reputation for delivering high-quality care.

Why Join Us?

  • Competitive Salary – Up to $150k base + Not for profit salary packaging and retail benefits to increase your take-home pay.
  • Supportive Team & Culture – Join a dedicated team committed to providing exceptional aged care services.
  • Well-Performing Facility – Work in a high-functioning home with excellent resident outcomes and a great work environment.
  • Leadership & Autonomy – Oversee all aspects of care governance, team leadership, financial and operational management.
  • Make a Real Impact – Drive improvements, enhance resident satisfaction, and lead a team passionate about aged care excellence.

About the Role:

The Residential Service Manager is a key leadership role responsible for overseeing the day-to-day operations of our Aged Care home. This position ensures the highest standards of resident care, compliance, and operational efficiency while fostering a positive workplace culture and maintaining the facility’s strong reputation.

As the Facility Manager, you will be responsible for:

• Leading and managing the facility, ensuring it meets high standards in care, compliance, and operational efficiency.
• Enhancing resident experience by fostering a warm, home-like environment and promoting resident choice and dignity.
• Overseeing care governance to ensure safe, high-quality care in line with aged care standards.
• Financial and operational management, including budgeting, occupancy, and business growth strategies.
• Driving recruitment, retention, and development of a skilled and engaged team.
• Ensuring compliance and continuous improvement in quality, safety, and service delivery.

We’re seeking an experienced aged care leader who:

• Has strong leadership skills with a proven ability to manage teams and aged care services.
• Holds AHPRA registration as a Registered Nurse.
• Has at least 3-5 years of management experience, with two years in a residential aged care setting.
• Is passionate about quality care, resident engagement, and operational excellence.
• Has strong financial acumen, HR management experience, and a focus on compliance and governance.
• Holds tertiary qualifications in business, finance, management, or HR (highly desirable).

Ready to Make a Difference?

This is an incredible opportunity to join a high-performing aged care facility and lead with passion, innovation, and purpose. If you’re ready to take the next step in your career, apply today!
We reserve the right to shortlist and interview upon receipt and will close this job once an offer of employment has been accepted.


About The Bays Aged Care

Hastings, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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