About Us: We are seeking a presentable, professional and friendly Receptionist to join our luxurious new Mascot clinic three days a week.

Position Overview

As our Receptionist, you will be the first point of contact for our patients. Your role is crucial in ensuring that our practice runs smoothly, and that each patient has a positive experience from the moment they walk through our doors.

This position requires availability three days a week (Thursday-Saturday) from 8AM to 4 PM.

Key Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Provide patients with information about our services, procedures and fees
• Efficiently manage appointment bookings, cancellations, and rescheduling
• Maintain clear and effective communication with referrers to facilitate smooth operations and patient care

Desirable Criteria

• Previous experience in a Administrative/Receptionist role
• Excellent organisational and time management skills
• Strong customer service skills
• Attention to Detail: Accuracy in handling patient information, billing, and administrative tasks
• Professionalism: A well-presented and mature demeanour with the ability to handle confidential information