DEPUTY MANAGER OF RESIDENTIAL SERVICES

The Role

The Deputy Manager of Residential Services is responsible for the coordination of the administrative team ensuring harmonious and efficient working of the college's reception and administrative functions.

The Deputy Manager of Residential Services is also 2IC to the Manager of Residential Services and ensures they are fully supported with admissions and general day to day administration processes and procedures.

College Profile

Burgmann College is a unique university residential community of 378 undergraduate and postgraduate students. Opened in 1971, Burgmann is affiliated with The Australian National University and is situated on its campus.

We are proud of the unique and distinctive residential experience Burgmann provides. Our mission is the growth of the whole person— a vibrant and dynamic residential experience which equips young people with the interpersonal and intellectual skills that will best serve them to excel academically and make their most valuable contribution to the world.

Burgmann offers exceptional pastoral care in a non-hierarchical, multi-year resident structure. The Principal, Deputy Principal and College Dean live on-site, contributing strongly to residents feeling safe in their home-away-from-home.

Burgmann residents play an extraordinary role in the College’s governance, which gives residents a powerful role in making important decisions that affect them and their fellow residents, and provides meaningful opportunities in governance training for a future generation of leaders.

The College is sponsored by the Anglican, Baptist, Presbyterian, Uniting Churches and the Churches of Christ which are represented on the College Council. There is no religious test for entry, re-entry or any process within the life of the College. The College has an inclusive Christian heritage, which continues in various ways to define its character and sustain its lifestyle.

Burgmann is a community comprising residential members (students and staff), members of Council and members of Convocation. Unlike many older colleges, Burgmann is a single community with no hierarchies of residential membership, and where residents play a significant role in the affairs of the College.

The College aims to provide:

a vital community;

academic support;

pastoral care for members of the community and, where possible, a wider university population; and

the empowerment and development of students, with maximum cooperation with resident bodies.

Selection Criteria

Desirable Qualifications:

A diploma or degree with significant relevant experience with front office management.

Experience:

Demonstrated experience in the provision of administrative services to a diverse group of people in a residential environment. Previous experience in a student residence will be highly regarded.

An ability to provide administrative support, encouraging leadership and offering guidance and proactiveness to the administrative team.

Excellent team management skills and capacity to provide direction and assistance to administrative tasks to meet tight deadlines.

Exceptional communication skills with internal and external stakeholders.

An ability to coordinate and oversee demanding priorities for the College encompassing admissions, functions and reception.

Step in as the Manager of Residential Services during their absences (more than 5 days) and support College-wide administrative functions.

Excellent MS Office skills and ideally some experience with website database management.

Attributes:

A high level of equal opportunity principles and a commitment to the application of EO policies.

Application Process

Applicants are invited to submit a Cover Letter together with their CV and Statements Against the Selection Criteria (maximum three pages) to the Manager Business & Finance: [email protected]

Applications are due by 10.00pm Tuesday 22 April 2025.

Interviews for shortlisted candidates will be undertaken on Thursday 1 May and Friday 2 May.

Applicants will be required to undertake a current police clearance.

Applicants should hold a current driver’s licence.

Applicants should hold Mental Health First Aid Certificate, Responsible Service of Alcohol, First Aid Certificate, Working with Vulnerable People Registration.

Applicants may be required to work outside business hours for College/ANU events however this will be advised in advance.

Reporting Relations:

The Deputy Manager of Residential Services of the College is appointed by the Principal and reports to the Manager of Residential Services. During the six-month probationary period, the Manager of Residential Services will conduct two performance review check ins.

Commencement:

Please include your earliest start date; we are hoping to fill the position for a commencement date as soon as possible.

Conditions:

Parking allocation ($46.05 per week (2025), payroll deduction).