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Business Support Officer

Forty Winks
Fyshwick, ACT
A$56,000-$61,500 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 3 days ago


About Us:

Forty Winks Fyshwick is a family-owned and operated bedding retailer, proudly serving our community since 1988. We are passionate about helping people find the perfect sleep solutions and are looking for a dedicated Entry Level Business Support Officer to join our close-knit team.

The Role:

Are you organised, detail-oriented, and eager to kickstart your career in a supportive environment? As a Business Support Officer, you'll play a vital role in ensuring the smooth operation of our business, providing administrative support and exceptional customer service. This is an excellent first step into the world of business administration!

This is more than just data entry. You'll be learning all aspects of the business, while dealing directly with our customers, the Store Operations Manager and the Franchisee.

Key Responsibilities:

Financial data entry and management.

Liaising with our external finance team.

Supporting the Store Operations Manager and Franchisee with daily tasks.

Answering phones and directing calls.

Providing outstanding customer service and assisting with sales inquiries.

Contributing to sales through rostered shifts (sales training provided!).

Skills and Experience:

Excellent communication and interpersonal skills.

Strong organisational and time management abilities.

Detail-oriented with a high level of accuracy.

Positive, proactive, and flexible attitude.

Ability to work independently and as part of a team.

Must have the right to work in Australia.

Weekend availability is required.

Financial data entry experience (or a willingness to learn quickly).

Why Join Us?

Family-Owned & Operated: Be part of a supportive, community-focused business where you're truly valued.

Make a Difference: Contribute to our mission of helping people improve their sleep and well-being.

Kickstart Your Career: This is an excellent entry-level opportunity to gain valuable experience and develop your skills in a dynamic environment.

Training Provided: Sales training will be provided to enhance your customer service and sales abilities.

Competitive Compensation: We offer a competitive salary commensurate with experience.

To Apply:

If you're ready to begin your business career with a company that values its employees and is committed to providing exceptional customer service, click the "Apply Now" button below and submit your resume and cover letter. We look forward to hearing from you!


About Forty Winks

Warrnambool, VIC, Australia
Retail & Consumer Products
501-1000 employees

Founded in 1984, Forty Winks started its journey in Melbourne – born as a breakaway group of passionate retailers all in pursuit of something bigger. Today, Forty Winks is proudly Australia’s leading sleep destination, with a dominant network of 106 family-owned and operated stores across the nation.

With the best assortment of product, market-leading bedMATCH technology and a growing network of stores – we’re moving into the future with confidence in our people, values and direction.

There has never been a better time to be part of the Forty Winks Family.

We’re #SeriousAboutSleep, are you?

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