Experienced and competent customer service officers / call centre operators required for work with a State Government Department office located at Lithgow.

These roles will require you to work 5 hours per day, 5 days per week (25 hrs/week). You will work a rotating roster covering a span of operational times from 7am to 7pm Monday to Friday - working a 2 week rotating roster encompassing a variety of shifts including early starts, mid-shift coverage and late starts. Applicants will need to be able to work all required shift times.

These roles are offering an initial work duration of 6 months, commencing late April and working through until October.

Successful applicants will need to be able to demonstrate the following:

minimum of 2-3 years of customer service experience (call centre or administration environment)

excellent written and verbal communication skills

previous Government experience is preferred - but not essential

proven previous experience working in an office environment

intermediate computer skills including keyboarding skills, strong email etiquette and proficient in MS Office suite, particularly Outlook and Teams

must be tech savvy with the ability to learn new systems and computer packages with relative ease.

You will be required to work full time hours (35 hours per week) for an initial 8 week period for training and nesting purposes. After this process, you will then revert to the contracted roster work pattern. You will be required to travel to Penrith for the formal training sessions, and 100% attendance is essential for these training sessions. You must pass the training sessions in order to be deemed suitable to continue with this work contract.

Apply today to express your interest in these opportunities, ensuring you include an up-do-date resume that demonstrates your relevant skills and experience for the role.

Enquiries can be directed to Donna Golding - 0411 314 370 - [email protected]