About us:

Founded in 1930, Hadwen’s is more than just a family business — we’re a team committed to growth, excellence, and creating an unparalleled customer experience. We empower our people to be the best version of themselves by fostering a collaborative, innovative, and supportive environment.

✅ Our Mission:
To continually innovate, ease our client’s journey, and exceed their expectations.

✅ Our Vision:
To set the benchmark for seamless, sustainable, and high-quality customer service.

✅ Our Core Values:

Honest Teamwork: We lift each other up.

Transparent Communication: Keeping everyone in tuned in.

Passionate Quality: We pursue precision and excellence.

Empowered Growth: Igniting the leaders of tomorrow.

People-Focused: Easing our customers journeys.

💡 Why You’ll Love Working Here:

Growth-Focused Culture: We empower our team to develop personally and professionally.

Team Bonding: Enjoy team lunches and foster camaraderie.

Convenient Parking: Complimentary parking makes your commute hassle-free.

Training & Support: Comprehensive induction and ongoing professional development.

📚 About the Role:

As a Receptionist at Hadwen’s, you will be the first point of contact, ensuring that clients feel welcome and supported. You will manage front-office operations with a focus on professionalism, efficiency, and customer satisfaction.

📝 Key Responsibilities:

Front Desk Operations: Greet visitors warmly, answer calls and emails, and assist with inquiries professionally.

Appointment Scheduling: Manage bookings, confirmations, and follow-ups.

Administrative Support: Handle office tasks, data entry, and document management efficiently.

Customer Communication: Provide timely updates on customer requests and service progress.

Office Organisation: Maintain a presentable reception area that reflects our standards.

🧠 Skills & Qualities We’re Looking For:

Exceptional verbal and written communication skills.

Strong organisational skills with the ability to multitask effectively.

Positive, friendly, and customer-focused attitude.

Ability to collaborate with a team to achieve shared goals.

Meticulous attention to detail and the ability to solve problems proactively.

🎁 What We Offer:

A supportive environment where your contributions are valued.

Opportunities for growth and career development with structured induction and training plans.

Regular performance reviews and opportunities for advancement.

Participation in team-building activities and recognition programs.

🚀 Ready to Start Your Journey?

If you are passionate about providing exceptional customer service and want to be part of a team that values growth, excellence, and collaboration — Apply Now!

👉 Join us and become part of a dynamic, people-focused team where your skills and contributions will help drive our success!