About the role

Join the team at Burwood Nissan as a full-time Service Receptionist. In this important customer-facing role, you will be the first point of contact for our valued customers, providing exceptional service and support throughout their vehicle service experience.

What you'll be doing

• Greet and welcome customers to our service department in a friendly and professional manner
• Process service bookings and enquiries, ensuring all information is accurately captured
• Provide customers with regular updates on the status of their vehicle repairs and maintenance
• Handle cash and card payments, issuing receipts and managing the cash drawer
• Maintain a clean and organised reception and waiting area
• Assist with other administrative tasks as required

What we're looking for

• Previous experience in a customer service or reception role, ideally within the automotive industry
• Excellent communication and interpersonal skills, with a friendly and professional manner
• Strong organisational abilities and attention to detail
• Proficient in using computer systems and office software
• A genuine interest in the automotive industry and a commitment to providing outstanding customer service

What we offer

At Burwood Nissan, we are committed to supporting our employees and helping them grow their careers. In this role, you will have the opportunity to develop your skills and experience within a dynamic and supportive team. We offer a competitive salary, excellent employee benefits and a positive work culture that values work-life balance.

About us

Burwood Nissan is a leading automotive dealership in the heart of Burwood, Victoria. With over 20 years of experience in the industry, we are dedicated to providing our customers with the highest level of service and support. Our team of experienced professionals is passionate about the Nissan brand and committed to delivering exceptional customer experiences.

Apply now to join our team as a Service Receptionist and be part of an exciting and rewarding career with Burwood Nissan.