About the role
We are looking for an experienced and dedicated Administrative Assistant to join our team at TJW Electrical Pty Ltd. This part-time, remote working role will play a crucial administrative support function. The successful candidate will be responsible for providing efficient and organised assistance to the wider team.

About Us:
At TJW Electrical, we are a leading electrical services provider known for our professionalism, reliability, and exceptional customer service. Our team is dedicated to delivering top-notch electrical solutions to homes and businesses in the Gold Coast. We are currently seeking an enthusiastic and highly organised Administrative Assistant to join our growing team.

Job Description:
As an Administrative Assistant at TJW Electrical, you will play a key role in supporting the daily operations of our business. Your responsibilities will include a variety of administrative tasks, customer service, and organizational duties to ensure smooth operations in our fast-paced environment.

Key Responsibilities:

Answering and directing phone calls and emails

Scheduling appointments and managing calendars

Coordinating with electricians and clients to ensure timely service

Managing and filing paperwork, invoices, and other documents

Assisting with billing and invoicing processes

Handling customer enquiries and resolving issues in a professional manner

Coordinating with the team to ensure all job cards are filled out accurately and completely

Assisting with creating and stream lining processes for the business.

Skills and Qualifications:

Previous experience in administrative support or a similar role (preferably in a trade or service-based business)

Strong organisational and multitasking abilities

Excellent verbal and written communication skills

Ability to handle sensitive information with discretion

Customer service-oriented with a friendly, positive attitude

Strong attention to detail and ability to work independently

Basic knowledge of electrical industry terminology (preferred but not required)

Experience with AroFlo software is highly regarded Give examples of this with your application

Experience with Xero accounting software is highly regarded Give examples of this with your application

What We Offer:

Competitive salary

Opportunities for career growth and advancement

Friendly and supportive team environment

If you are interested in this opportunity, we encourage you to apply now.