About Us:

QCG believes in enriching our patients’ lives by keeping their heart beating. We are leaders in Cardiac Care, and our vision is to be the most respected provider of services, supporting high quality cardiology care you can trust. Established over 30 years ago, our specialist Cardiologists and dedicated health professionals are renowned in their respective fields. From small beginnings, QCG now supports 23 Cardiologists, and spans across seven locations – five across Greater Brisbane, and two on the Sunshine Coast.

Together, QCG delivers a seamless collection of quality integrated services to our patients and referring doctors. Our values are our cornerstones, and play a key part in QCG’s success:

WE care about our patients, our referrers, our people, our cardiologists, our shareholders.

WE lead the way, pushing ourselves to strive for high quality cardiac testing and solutions.

WE trust and act with integrity, valuing our people, embracing and fostering collegial spirit.

WE create through a strong work ethic, collaborating to continuously improve, learn & achieve.

Job Description:

We are currently seeking an experienced Medical Secretary to join our team at our Chermside location. As a Medical Secretary at QCG, you will play a pivotal role in ensuring the smooth operation of our clinics and the satisfaction of our patients.

Key Responsibilities:

Manage and organize the specialist Cardiologist's diary, ensuring optimal allocation of appointments and resources.

Efficiently schedule and coordinate medical appointments, tests, and procedures with precision.

Handle incoming calls from patients, medical professionals and internal departments professionally.

Welcome and arrive patients with a warm, patient-centric approach.

Accurately process patient invoicing for medical appointments, tests, and procedures.

Maintain accurate records and data entry of confidential patient information.

Efficiently manage and access medical records while ensuring confidentiality and data security.

Facilitate effective communication between patients, cardiologists, and other medical professionals.

Key Requirements:

Proven experience as a Medical Secretary, or in a similar role in a healthcare setting.

Exceptional communication, and interpersonal skills, with a strong patient focused approach.

Highly collaborative team player with a positive, can-do attitude, and a proactive approach to overcoming challenges

Excellent organisational and time management skills, with strong attention to detail and the ability to multitask effectively in a fast-paced environment.

Proficiency in medical terminology and healthcare procedures, including Medicare, and health funds.

Proficiency in standard office software, such as Microsoft Office Suite.

Highly Regarded:

Experience in cardiology and a hospital environment would be a significant advantage.

Benefits:

Enjoy a great work-life balance – Monday to Friday clinic hours, with no on-call or weekend work.

Permanent, long-term opportunity – Join a team that values stability and career growth.

Competitive salary package – Be rewarded for your expertise and dedication.

Grow your skills with industry leaders – Access ongoing professional development, including dedicated L&D benefits.

Work with a passionate and supportive team – Join a dynamic, collaborative environment surrounded by like-minded professionals.

Great coffee, great company – Enjoy a fun and friendly team atmosphere (and yes, the coffee is excellent!).

How to Apply:

Interested candidates are invited to submit their resume and cover letter. Please include a brief statement outlining your relevant experience and why you are interested in joining the Queensland Cardiovascular Group.

Note: Only shortlisted candidates will be contacted for interviews. We thank all applicants for their interest in joining QCG.

Queensland Cardiovascular Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.