Manager - Automotive Workshop
Goodyear Autocare
Posted 5 days ago
About Us:
At Goodyear Autocare Sunshine, we take pride in delivering exceptional automotive services to our valued customers. With a commitment to quality and customer satisfaction we are seeking a dynamic and customer-oriented technician/service advisor to join our team. If you are passionate about helping customers with their automotive needs and providing outstanding service, this may be the perfect opportunity for you!
Job Description:
As the Manager for our Automotive Workshop, you will be the face of the store, responsible for assisting customers with their vehicle service requirements. You will play a crucial role in ensuring that our customers receive top-notch service, maintain open communication throughout the service process, and assist with scheduling and quoting for automotive repairs and maintenance.
Key Responsibilities:
Lead, motivate, and manage a small team of mechanics to ensure they meet the vehicle service requirements.
Greet and assist customers in a professional and courteous manner. Listen to their concerns, discuss their vehicle service needs, and provide expert recommendations.
Accurately assess repair and maintenance requirements, provide customers with detailed cost estimates, and answer any questions regarding the services.
Maintain accurate records of customer interactions, service appointments, and vehicle service histories.
Qualifications:
Proven experience in automotive workshop management or a related role within the automotive industry.
Strong leadership and team management skills.
Excellent organizational and problem-solving abilities.
Thorough knowledge of automotive repair and maintenance processes.
Proficiency in using automotive diagnostic equipment and tools.
Good communication and customer service skills.
Familiarity with automotive industry standards and safety regulations.
Benefits:
Above award wages with quarterly target bonuses.
Enjoyable working environment.
Work in a dynamic and supportive team environment.
Access to ongoing training and development.
How to Apply:
Interested candidates are invited to submit their resume, cover letter, and any relevant certifications to [email protected]. Please include "Job Application" in the subject line. We eagerly await the opportunity to welcome an experienced Automotive Workshop Manager to our team.
Goodyear Sunshine is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive and respectful workplace for all employees.
Join our team at Goodyear Autocare Sunshine and help us drive excellence in automotive services!
About Goodyear Autocare
Goodyear Autocare is a unique one-stop shop for all automotive needs. Launched in 2006 the Goodyear Autocare franchise program offering customers localised service and expertise with the backing of an international brand.
Goodyear has been operating in Australia since 1915 when it formed a distribution company, based in Sydney, Australia. It quickly expanded as it established a Melbourne office, and soon after had distribution arrangements in Adelaide, Brisbane, Perth and New Zealand.
In 1989, Goodyear began franchising a multi-brand tyre and automotive services retail shop with a sales focus on Goodyear products.
In 2006, the current Goodyear Autocare franchise system was launched as a ‘One Stop Shop’ tyre and automotive service, providing a network offering exceptional value, professionalism and customer experiences.
Source: this is an extract from the company’s own website
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