About the Company:

Our clients are a leading player in the fuel and convenience retail industry, committed to delivering exceptional service and innovative retail solutions. As they continue to grow, they are seeking a dynamic and experienced National Retail Manager to lead their retail operations and drive business success.

About the Role:

Reporting to the CEO & Managing Director, the National Retail Manager will play a key leadership role in shaping and implementing retail strategies, ensuring operational efficiency, and enhancing customer experience across their network. This role requires a strategic thinker with a strong operational background who can develop and execute retail initiatives, drive compliance, and optimize performance.

Key Responsibilities:

• Oversee and implement the retail, marketing, and compliance programs.
• Develop and execute operating policies, procedures, and workflows to enhance efficiency.
• Lead strategic initiatives to streamline operations and improve customer service.
• Monitor and analyze retail performance, identifying opportunities for growth and improvement.
• Ensure alignment between business objectives and operational execution.
• Collaborate with State Operations Managers to maintain store planograms and layouts.
• Drive health and safety compliance across all retail locations.
• Build and maintain strong relationships with external stakeholders and suppliers.
• Provide leadership, coaching, and succession planning to develop high-performing teams.

About You:

We’re looking for a results-driven leader with a passion for retail excellence. To be successful in this role, you will have:

• Proven experience in a senior retail operations role, ideally in fuel, convenience, or FMCG.
• Strong ability to develop and execute retail strategies to drive business growth.
• Demonstrated experience in people leadership, coaching, and team development.
• Excellent analytical and problem-solving skills to optimize retail performance.
• A customer-focused mindset with a track record of enhancing customer experience.
• Strong commercial acumen and the ability to manage budgets and business performance.
• Knowledge of compliance, health & safety, and operational best practices.

Why?

• Be a key leader in a growing and dynamic business.
• Opportunity to shape the future of retail operations
• Competitive salary package and career progression opportunities.

If you’re a strategic leader with a passion for retail and operational excellence, we’d love to hear from you!

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