Operations Manager - Luxury Retreat

Frontline Hospitality Western Australia
Mount Helena, WA
A$90,000-$100,000 p/a + super
Hospitality & Tourism β†’ Management
Full-time
On-site

Posted 20 days ago


Luxury retreat in Perth Hills seeks an experienced Operations Manager to lead accommodation, dining, spa & events. Mature, hands-on professional needed! 🌿✨

Operations Manager - Luxury Private Retreat | Perth Eastern Suburbs

Are you an experienced hospitality professional passionate about delivering exceptional guest experiences? Do you thrive in a leadership role that oversees all aspects of a luxury retreat?

We are seeking a mature, highly experienced Operations Manager to oversee the daily operations of our exclusive private retreat in the beautiful Perth Eastern Suburbs. This role requires a hands-on leader with a deep understanding of luxury hospitality, strong organisational skills, and a warm yet professional approach to customer service.

About the Role

This is a multi-faceted leadership role that requires excellent people management, attention to detail, and the ability to uphold the highest standards of service for our discerning guests.

About You

We are ideally looking for a mature, experienced professional with a strong background in luxury hospitality. Our guests expect exceptional service, so you will need to be diplomatic, composed, and solution-focused when managing requests.

To succeed in this role, you will have:
βœ” Proven experience in a similar operations management role within high-end accommodation, fine dining, or wellness retreats including knowledge of Day Spa services.
βœ” Strong leadership & team management skills across multiple departments
βœ” A hands-on approach with the ability to problem-solve under pressure
βœ” Experience in event management for private functions & retreats
βœ” Exceptional customer service skills with a keen eye for detail
βœ” Knowledge of Fresha Booking System and Book It Now (preferred but not essential)

Why Join Us?

✨ Work in a stunning, tranquil location away from the hustle and bustle
✨ Be part of a passionate, dedicated team delivering world-class experiences
✨ Enjoy a diverse & dynamic role with plenty of variety
✨ Opportunities for professional growth & development

This is a unique opportunity for an experienced hospitality professional to step into a leadership role at one of Perth's most exclusive retreats.

πŸ“ Location: Perth Eastern Suburbs
⏳ Employment Type: Full-time (some weekends & evenings required)
πŸ’° Competitive salary & benefits package

If you have the experience, leadership, and passion to excel in this role, we would love to hear from you!

πŸ“© Apply Now - Submit your resume & cover letter detailing your relevant experience.

To apply online, please click on the apply button.

Alternatively, for a confidential chat please contact:

Paula Sutherland on +61 493 220 366 or [email protected]

Seeking a job change or just looking around?
Why not give us a call or register online and upload your resume to see how we can help you find your dream job!
www.frontlinerecruitmentgroup.com/candidates/submit-resume

Did you know?
Frontline Hospitality has offices across Australia and not all of our roles are advertised on job boards. Head to our website to view all of our available positions.

www.frontlinerecruitmentgroup.com/frontline-hospitality-western-australia

Frontline Hospitality Recruitment
44 Kings Park Road
West Perth
WA 6005

Tel: 0862 634 433

Email: [email protected]

Facebook: www.facebook.com/FrontlineHospitalityWA

Instagram: www.instagram.com/wafrontlinehospitality


About Frontline Hospitality Western Australia

Perth, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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