Talent Connect are excited to be partnering with a fantastic financial services (share registry) organisation who are looking for a Client Services Associate. Based in the heart of Sydney CBD, this role will be responsible for providing key support to the Managers.

Reporting into the Client Service Manager, the Client Service Associate functions as a plan administrator, playing a key role in the successful administration of client’s equity compensation plans, client projects and corporate actions.

The Role:

• Support the Employee Share Plans team by providing first rate customer service and administration support.
• You will be one of the key contacts liaising with HR professionals, senior financial staff and payroll/benefits contacts linked to enterprise accounts.
• Understand all client's business goals and objectives.
• Ensure all documentation is prepared accurately and in a timely manner.
• Ensure all new investor “on-boarding” is compliant with the relevant regulations.
• Record details accurately, conduct compliance database searches, liaise with investors to obtain correct and up to date documentation.
• CRM/investment database management.

What you will need:

• Interest in and/or experience with equity compensation and share plans.
• Strong analytical, critical thinking and problem-solving skills.
• Exemplary customer service and outstanding verbal and written communication skills.
• Excellent attention to detail and organisational skills.
• Collaborative and motivated team player.
• Confidentiality and discretion.
• Confident use of CRM systems and technology
• Previous experience in the Financial Service industry in a similar role