Personal Assistant – Diverse & Flexible Role Supporting Directors

Location: Onsite – Varsity Lakes, QLD (with occasional off-site tasks around the Gold Coast)

Employment Type: Casual/Part-Time (Flexible 10-25 hours per week)

Rate: $40 per hour plus Superannuation

PocketAid

PocketAid, Australia's leading OTC hearing aid company, is expanding rapidly. We’re seeking an experienced, highly organised Personal Assistant to directly support our two company directors. This dynamic role offers diverse tasks and responsibilities each week, ideal for someone who thrives in fast-paced environments and enjoys variety.

The Role:

You will be solely accountable for executing a broad range of tasks directly assigned by the company directors. Tasks vary significantly—from straightforward administrative duties to complex project assistance. You must be highly adaptable, capable of working independently, and committed to delivering tasks quickly and accurately without continuous oversight. Most importantly, you'll excel by using your initiative and unique approach to ensure tasks are completed effectively, rather than relying solely on direction.

Key Responsibilities:

Direct support to two busy directors, handling diverse assignments.

Complete a wide range of tasks autonomously, ensuring accuracy and timely delivery.

Coordinate schedules, manage communications, and organise materials.

Travel to various locations around the Gold Coast for errands and meetings as needed.

Efficiently prioritise and plan tasks to meet tight deadlines and directors’ expectations.

Utilise exceptional communication skills to manage interactions, coordinate effectively over the phone, and maintain professionalism in all external engagements.

Who You Are:

Experienced: Proven experience as a Personal Assistant or similar role, ideally with a background in administration, customer service, or sales.

Independent: Self-motivated and comfortable working without continuous supervision.

Flexible: Capable of accommodating varying weekly hours (between 10-25) based on workload.

Reliable: Own a vehicle and able to travel around the Gold Coast for occasional off-site tasks.

High-Performance: Fast-paced and precise, reflecting directors’ high-output approach.

Creative Problem Solver: Able to approach tasks uniquely to achieve superior outcomes without detailed instructions.

Essential Requirements:

✔ Previous experience in a Personal Assistant or similar accountable role.

✔ Exceptional organisational, task management, and communication skills.

✔ Ability to effectively plan, prioritise, and deliver tasks independently.

✔ Own vehicle and valid driver’s license.

✔ Comfortable with variable hours and a rapidly changing schedule.

Why Join Us?

🏆 Join Australia's #1 OTC hearing aid brand at an exciting growth stage.

🔄 Enjoy diverse tasks each week, keeping your role dynamic and engaging.

🚗 Vehicle use allowance for work-related travel.

📍 Centrally located modern office in Varsity Lakes with vibrant local amenities.

Important: This is an onsite role at our Varsity Lakes head office with occasional off-site tasks required. This is not a remote position. Please only apply if you can comfortably accommodate onsite and off-site work.

Ready for a role where no two days are the same? Apply now with your resume and a brief cover letter detailing your relevant experience and availability.