We are seeking your customer service /internal sales experience to join a locally owned manufacturer of steel mesh, screening and parts for infrastructure projects across mining, quarry, concreting and construction industries in Australia and New Zealand. With over 30 years history, this is a business that has gained a reputation for superior customer service, quality and innovation.

This permanent full-time opportunity will be based at their office in Wacol. Working five days/week from 7:30am to 4:00pm (with a 2:30pm finish on Friday’s to start your weekend), you will be responsible for a range of internal sales duties, including:

Delivering outstanding customer service (via phone, email and counter) and providing advice and assistance.

Preparing and providing quotes to customers, as well as updates on order status.

Data entry of sales orders, invoices and purchase orders.

Liaising with suppliers and freight companies to support order fulfilment in a timely manner.

To be considered for the opportunity, we are seeking:

Previous internal sales experience (such as quoting, sales order processing and account management with a proven focus on delivering an exceptional level of customer service)

Experience undertaking account management/sales order processing in mining, quarry, concreting, construction and/or steel industries highly advantageous.

Confident learning, using and navigating computer systems

Accurate keyboarding skills

High attention to detail

Well-developed written and verbal communication skills

Strong organisational skills with a proven ability to manage competing priorities and meet deadlines

Sound mathematical skills (to assist with quick calculations when providing verbal quotes to customers)

This Australian/NZ business has built a great team culture, supported by regular team events, training and development opportunities. They are ideally located in a new, purpose-built office and warehouse facility at Wacol with on-site car parking (and also have offices in Victoria and New Zealand). Pathways are available for growth and development in the future and remuneration will be negotiated based on skills and experience.

Where to from here?

If you have had similar experience and are looking to join a friendly team and reputable company on a permanent full-time basis, then reach out to us today! Submit your application or phone our recruitment team on 3812 2920 to discuss the opportunity further (or email [email protected]).

We look forward to hearing from you!

Find out more about this and other local job opportunities at www.topoffice.com.au