Licensed Club General Manager

The Wonthaggi Workmens Club is one of Victoria’s premier Licensed Clubs which showcases modern and progressive facilities and with a history of 115 years serving its members and community. This combined with a splendid hospitality and accommodation offer in one of Victoria’s most picturesque coastal areas, located 132 kilometres southeast of Melbourne.

The club offers members, guests and visitors a vast array of entertainment options, including a member’s lounge, an award-winning bistro/coffee lounge, speakeasy bar with standalone kitchen, bar, gaming (55 EGMs) and wagering, in addition to, two large function facilities and a modern 26-suite motel. The club’s strong links to the local community are underpinned by the successful operation of this complete hospitality package.

The club is looking to appoint a hands-on Manager who has excellent communication and people skills, with a dedication to lead the business and achieve the club’s objectives and business plan. The role offers an attractive remuneration package and staff benefits.

This represents a rare opportunity for an experienced, career focussed Manager to make a difference and join an organisation that has its members and community at the heart of its daily operations. The role also offers a unique lifestyle choice, located in a coastal area of Victoria with access to excellent facilities and services.

The General Manager's responsibilities will include:

Overseeing club employees and managing day to day operations of all areas of the club and motel.

Maintaining high standards of staff performance particularly in the areas of customer service, dress, RSA and RSG training.

Maintaining and monitoring the club’s financial performance, preparing reports for the Board summarising the business's financial position in key areas of income, expenses, capital usage and cash flows, and assist with the preparation and implementation of strategic plans, budgets and financial forecasts.

Business development and project management.

Proactive marketing and promotion of the club and activities.

Liaising with and supporting the Board and exercising specific delegated authorities from the Board.

Managing liquor licensing, gaming, wagering activities and compliance obligations.

Motel management, maintain booking and maintenance of the facility.

Being the 'face of the club' for the Members and community.

To be successful you will need to possess the following mandatory attributes and accreditations:

At least 3 years’ experience in licensed club operations/management.

Sound knowledge and experience in gaming operations, TAB, catering, bar, Club and promotions.

Experience in Project Management.

Possess a high level of business ethics and integrity.

Ability to build, lead and motivate effective teams to deliver successful outcomes and a customer service experience that exceeds expectations and sets new standards.

Have an understanding and good working knowledge of legislation relevant to the club’s operations including workplace relations, liquor & gaming, staff training and Company Secretary obligations.

Experience in developing and implementing strategic plans and budgets.

Demonstrable financial management, analysis and reporting competencies.

The ability to develop the business through innovative initiatives and marketing those strategies through all forms of media.

Hold current RSA & RSG certificates, Gaming Industry Employee / Venue Operator Nominee License, and experience managing AML/CTF programs.

The ability to work collaboratively and support the Board of Directors.

This is an exciting opportunity for a dynamic and enthusiastic Manager to take the lead of this fantastic Club!

If you meet the mandatory selection criteria for this position and would like a copy of the Position Description, please email the recruitment consultant at: [email protected]