Employment Type: Permanent Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 4
Remuneration: $141,974 per annum - $169,151 per annum + 11.5% super and benefits
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date: 10 April 2025

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what its like to work for NSW Ambulance

Around the Grounds

ABOUT THE ROLE

The Senior Project Manager ICT, will work with relevant stakeholders to ensure complex/large information and communications technology (ICT) projects are realistically designed, planned, developed, implemented and evaluated within the agreed timeframes and budgets. The Senior Project Manager will provide project management expertise to coordinate the design, testing, updating, and implementation of complex information and communications solutions and facilitating the achievement of operational project, corporate objectives, strategies, and plans in an efficient and effective manner. They will coordinate and manage the risk, quality and progress of ICT projects to organisational project governance standards, and ensures projects have a strong change management plan in place are completed on time, on budget, to quality standards, and within agreed scope. This role will act as an advocate for and demonstrate a high-level knowledge of project governance and to apply these skills to support the achievement of short and long-term business goals/projects.

Please refer to the Role Description and Position Conditions and General Info for further information.

WHATS ON OFFER

• Permanent employment, providing job security and stability
• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Meal entertainment lowers your taxable income & increases your take home pay
• Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Career development and growth opportunities
• Collaborative and supportive team
• Accessible via Public Transport

ABOUT YOU

We are looking for candidates with the below experience and capabilities:

• Extensive experience in large and complex service industry or preferably emergency service organisations managing and delivering medium to large ICT projects, developing and monitoring project plans, coordinating resources, reporting, issue and risk management, and managing budgets all within Project Management Governance Frameworks.
• Extensive understanding of project management methodologies with practical application of these within Project Management Governance Frameworks along with sound knowledge and understanding of contemporary project management techniques including the use of applications to monitor and report on a portfolio of projects.
• Superior organisational skills and experience working in a high volume and demanding professional environment with proven capacity to prioritise conflicting activities, multi-task, deal with ambiguity, achieve business goals, and always work with a customer focused approach.
• Manage and develop stakeholder relationships through effective communication channels, negotiation, and issues management whilst fostering and sustaining strategic partnerships across teams, directorates and the wider eHealth and NSW Ambulance.
• Issues management skills and ability to work within short timeframes on sensitive and complex matters and provide high level advice.
• Superior analytical skills with the ability to analyse and interpret information from multiple sources, prepare and present analysis and reports, deal with challenges creatively and achieve business focused solutions.
• Tertiary qualifications in project management / change management or related field or Project Management Qualifications (PRINCE2, PMBOK, Agile) or equivalent extensive proven experience in the management and implementation of medium to large size ICT projects in a complex delivery environment

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: For an upgrade or implementation of a new software application for an emergency services organisation, preferably an ambulance service, explain your role in the project, the size of the emergency service, eg number of employees, the project scope, and duration.

Question 2: Describe a situation where you had to get cooperation from an external ICT service provider for a project that you had responsibility for delivery of in a critical time frame. What were the engagement challenges that you overcame to achieve your project outcomes and how did you go about achieving this?

If you'd like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Iain McGregor:

E: [email protected]

P: 0439 275 436

Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement

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