Governance Institute of Australia is the only independent professional association with a sole focus on whole-of-organisation governance — best practice culture and ethics from the boardroom to the staff room.

We are a leading professional membership association dedicated to the support and empowerment of anyone who is responsible for governance and risk management.

Our events, education programs and extensive resources provide our 7,500+ members and subscribers with the tools and knowledge to drive strong, accountable performance in their role and enhance their career in the future.

About the role

The Sales Representative is responsible for focusing on inbound sales for Governance Institute’s educational products and services including membership.

Key responsibilities:

Managing a pipeline of enquiries and meeting enrolment/registration targets.

Contribute to the achievement of sales targets and objectives for our signature events.

Secure new business via inbound enquiries and proactive sales.

Handling inbound and outbound calls.

Maintaining information via CRM.

Provide learning advice, which results in a product sale, to prospective students for Governance Institute’s short courses, Certificates, courses and in-house training activities.

Providing a high level of professionalism and customer service to students/clients.

Skills and qualifications:

Proven sales experience, preferably within education, training or a membership association.

Excellent customer service skills and the ability to build strong relationships with clients.

Exceptional communication and interpersonal skills, with the ability to explain detailed information in a clear and engaging manner both verbally and in writing.

Strong problem-solving and negotiation skills to handle customer inquiries and close sales

Demonstrated experience working with a Customer Relationship Management (CRM) tool.

A keen eye for detail and the ability to maintain accurate records and documentation.

Working knowledge of Microsoft business desktop applications.

Why work with us?

We offer a hybrid, flexible work environment within a supportive and collaborative culture. We also provide our team with:

Free access to Governance Institute's courses and events

Group Salary Continuance Scheme

Group Life and Disability Insurance Scheme

Free flu shots

Annual salary review

Social activities

Monthly staff breakfast and monthly drinks

Interactive portal to give and receive recognition, gain discounts, and access wellness support.

To apply:

Please apply via Seek or email your application to [email protected].

Only applicants with full and permanent working rights in Australia will be considered.