Our Purpose

We are dedicated to facilitating a space for our participants to call home in our Vertical Villages, and to create a thriving community. We offer independent living opportunities that provide tailored apartment accommodation and 24-hour support models that empower people to live their lifestyle of choice.

About the position

The Senior Service Leader will oversee the operation of our residential properties with the support of the Senior Operations Manager to ensure effective and efficient service delivery. The position will support staff through role modeling, coaching and supervision.

Why Us?

• Career Growth and Impact: Advance your career while empowering individuals to live more independently in our cutting-edge Next-Generation Smart Homes.

• Consistent Work Schedule: Maintain a healthy work-life balance with a dependable 9am – 5pm, Monday to Friday routine

• Leadership & Professional Development: Learn from sector-leading disability experts and enhance your skills through our comprehensive dev elopement programs

• Wellbeing First: Priortize your mental health with free access to our premium Employee Assistance Program

• Unwavering Support: Focus on your role with the backing of our dedicated rostering, growth, people & culture and recruitment teams.

• Exclusive Perks: Enjoy amazing discounts and cashback offers from top brands.

• Referral Rewards: Earn generous bonuses through our Employee Referral Program

Key responsibilities include:

💥 Role modeling effective person-centered practice

💥 Providing direction, coaching and development to your team to address learning needs and build capability

💥 Support the team to provide high-quality services - ensuring each participant's plans and goals are assessed and evaluated in line with their aspirations

💥 Provide effective onboarding, orientation and development for the team, supporting their engagement and development

💥 Conduct regular team meetings and monthly practice supervision sessions for each team member

💥 Support the team to understand and manage participant risks

About You

✅ Strong Mental Health Support experience supporting goals of individual support plans

✅ Demonstrated capacity to effectively lead, coach and develop a team to achieve best quality outcomes

✅ Ability to incorporate effective planning, time management, problem solving, organisational skills and resourcing, whilst achieving quality outcomes.

✅ Demonstrated understanding of available community services, networks and supports

✅ Desire to join a for purpose organisation fostering a diverse culture of respect and growth where differences are valued.

If you're driven by a passion for creating positive change and eager to start a rewarding career with United for Care, we invite you to apply and join us in our mission to empower individuals and promote lifestyle freedom.