About the business

East Sydney Private Hospital is a boutique private surgical hospital located in the city area. Main surgical specialties include Orthopedic, General/Bariatric ENT, Plastics and Reconstructive surgery and Ophthalmology.

East Sydney Private Hospital is located at 75 Crown Street Woolloomooloo.

About the role

This role requires the successful applicant to have a bubbly personality and be well presented, as you will be the first point of contact to our customer base.

Responsibilities of the role include:

• Greeting patients on admission.
• Invoicing and receipting of patient payments .
• High level of client service - including management/coordination of patient enquiries via phone and or email.
• Knowledge of patient billing, Workers compensation, Defense, DVA, Health funds.
• Supporting the office manager and general administration staff reception duties.
• Maintaining a clean and highly functional work environment.

Benefits and perks

Has a strong team environment with a supportive culture

Located close to public transport and Domain Car Park.

Buffet staff lunch provided daily

Operate Monday - Saturday

Skills and experience

Selection Criteria

Experience in a medical administrative role. (Medical practice or hospital setting) or transferrable administration skills you feel meet the criteria.
• Excellent time management skills, attention to detail and the ability to multitask.
• Superior customer service and exceptional communication skills, including the ability to work as an effective team member and manage fluctuating workflows.
• Proficient computer skills including Outlook, Word, Excel and data entry.
• Positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of quality, compassion and professionalism.
• Attention to detail and the ability to work under pressure.
• Professional personal presentation and polite respectful and compassionate manner essential, strong work ethic required.
• Excellent phone manners and interpersonal skills when dealing with patients, other doctors and hospital staff.
• Switched-on/pro-active work ethic and friendly attitude.

If this opportunity to join a dynamic and supportive team interests you, then please submit your CV and by clicking “Apply Now”.