ABOUT US 🚀

Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of their hand.

It is the social nature and community feel of hostels and their environment, that enable travellers to embrace journeys of discovery, adventure and meaning. We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel. The website operates in 19 different languages and our mobile app in 13 languages.

Founded in 1999 and headquartered in Dublin, Hostelworld has a growing, high-calibre team of 230 people within Technology, Product, Global Markets, HR, Finance & Legal and Marketing Teams across our Dublin, London, Porto, Shanghai and Sydney offices. Hostelworld is listed on the London Stock Exchange and Dublin Euronext. You can read more about our story here.

LOCATION 🌍

This role is based in Australia. We have a co- working space in Sydney city centre for those who prefer a hybrid model where you can spend time with colleagues in-person. If necessary, the role can be remote within Australia with coming together for team meetings as needed.

Applicants must be fully eligible to work in Australia on a permanent basis and not require sponsorship.

WHO YOU'LL WORK WITH 👨🏽‍🤝‍👨🏼

In this role, you will collaborate with a passionate team dedicated to expanding our market share in the APAC region. You will work closely with property partners on a daily basis, facilitating effective communication between them and Hostelworld.

As an Associate Market Manager, you will be a key member of the Markets Team, reporting to the Area Manager or Head of Supply APAC. You will have ownership of key cities or countries within the market and, where business conditions allow, be able to manage your tasks in a timely manner and deliver results.

Your role will require proficiency in utilizing reporting tools to identify potential opportunities and address complex cases. You will need to work independently, requiring only moderate guidance from the Manager.

WHAT YOU'LL DO 👩‍💻

• Take full ownership of key accounts, cities and countries within the market.
• Enhance the performance and competitiveness of assigned destinations (for example: Oceania).
• Promote the adoption of Hostelworld products and promotional rates within assigned destinations or across the market as needed.
• Provide clear and detailed reports regarding the destinations under your responsibility, as well as contribute to the Weekly Report as required.
• Champion a specific business area across the wider organization and report on its progress.
• Ensure the successful delivery of the departments goals.

WHAT WE’RE LOOKING FOR 👀

Experience & Qualifications:

• A minimum of 2 years of experience in an online travel agency or a travel-related company, preferably with knowledge of the Oceania market.

Knowledge & Skills:

WHAT WE OFFER 💯

• Competitive salary & benefits
• Enhanced annual leave plus 3 Wellbeing Days per year
• Paid family leave (maternity, paternity, surrogacy & adoption)
• Agile working (plus a Working from Abroad Policy!)
• Support for your ongoing growth & development
• Inclusive people policies (sickness, menopause, compassionate and fertility leave)
• A chance to give back to your local community with 5 paid volunteering days

OUR BEHAVIOURS 🏆

• Grow others - We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together.
• Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for ‘the why,’ and wherever possible, we use data to find the best solution.
• Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.
• Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we’re never afraid to pivot.
• Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.

We believe in talented and diverse teams that reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences. We lay out the above requirements to guide applicants to the experiences that we believe will allow you to be successful in the role. If you don’t meet them all, please consider applying if you think you can still perform the role as described.