Position: School Officer - Administration (Parent Reception)
Commencing Date: Monday 22 April 2025
Classification: Fixed Term, Term Time
Hours: 38 hours per week (7.6 hours per day)
Per Hourly Range: $33.26 - $34.66 per hour pending experience
Closing Date: Monday, 7 April 2025 unless filled prior

Good Shepherd Catholic College, Mount Isa is a co-educational Year 7 to 12 college of 450 students. Good Shepherd Catholic College is a community who journey together in faith with “Christ Our Light”. Our students, staff, and parents are partners focused on holistic education within a welcoming and caring environment. Fostering faith and spirituality is our primary goal. We believe in the uniqueness and dignity of each individual. We endeavour to encourage each member of our community to be inner-directed, responsible, compassionate and just. Students, staff, and parents learn best in situations of loving relationships and mutual respect.

About the role

Good Shepherd Catholic College, Mount Isa, is seeking an experienced and dedicated School Officer - Administration (Parent Reception). This role is a Term Time, Permanent position completing 38 hours a week commencing 21 April 2025 to run for the duration of the school year (concluding 5 December 2025).

The permanent, term time (42 week) position consists of 38 hours per week during the school term, plus an additional week at the completion of Term 4 each school year.

The role of School Officer – Administration (Parent Reception) is responsible for providing high level administrative support demonstrating a high level of self-initiative, flexibility, attention to detail, autonomy and dependability.

The School Officer – Administration will be required to liaise with visitors, parents, staff and students to the College. The incumbent will present a professional image and create a welcoming, warm and positive impression. As the initial point of contact for many key stakeholders, the School Officer - Administration will deliver high quality customer service.

Key Accountabilities

The School Officer - Administration will represent the school in a professional, warm, friendly and efficient manner. Duties include:

• Oversee the parent reception
• Provide support to student reception
• Mail management and distribution
• Responding to incoming telephone and email enquires
• Dealing professionally with and directing enquiries of parents, visitors and contractors
• Data entry to support registers and record management.

• Co-ordinate dissemination of information to staff and students
• Production of documents – letters, registers, spreadsheets
• Assist in the production of internal and external documents
• Sort, prepare and file documents as required
• Assist with banking and receipting of items.

• Support the delivery of operational tasks associated with reception and administration including:
• Provide administration support that meets the day to day requirements of the school including:
• Assist with financial and banking duties as requested
• Assist the Sport Program Leader with MISSA paperwork
• Assist the Leadership Team with the variation of routine paperwork, retreat payments and social club
• Responsible for following up on outstanding retreat, camp and excursion payments
• Administer first aid where necessary
• Monitor inventory for stationery and first aid supplies
• Responsible for student reception and other administration roles
• Ensure annual leave records are updated
• Support collegiate learning and development by embracing new ideas and sharing experience and learning.

To join this vibrant school community, you'll need

Experience

• Previous experience providing generalist administrative support
• Demonstrated capacity to organise and prioritise a range of tasks and set priorities to meet deadlines in a busy office environment
• Demonstrated ability to work independently and as part of a team to deliver support
• Proven ability in providing accurate and informative assistance to staff, students and parents confidently.

Skills

• Ability to adapt to changing circumstances and embrace new ideas with enthusiasm
• Highly developed computer literacy skills with the ability to operate a variety of platforms including Google, Microsoft Office, Compass and Enquiry Tracker
• Organisational planning and coordination skills including the ability to demonstrate flexibility and manage demanding or competing deadlines.

Attributes

• Enthusiastic, energetic, with a proactive can do attitude
• Confident, well-presented and engaging with a personal warmth that engenders mutual respect with staff, parents and visitors
• Flexible and responsive to the needs of the school community and driven to achieve the best outcomes
• Willingness to learn and develop in a supported environment
• Motivated with a “can do” attitude.

Mandatory Criteria

• Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government
• Minimum certificate level or higher qualification or equivalent relevant experience
• First Aid Certificate
• Ability to travel from time to time within the Catholic Diocese of Townsville
• Ability to perform the physical requirements of the role in a safe manner.

Desirable Criteria

• Recent administration and/or reception experience in a school or other environment.

For more information, please refer to the Position Description or to explore Outback Queensland please click here.

What we offer

• Competitive Salary Range:
• Annual Leave with 17.5% leave loading
• Access to salary packaging options to maximise employee benefits and salary
• Modern facilities, equipment and resources
• Access to additional Employer Superannuation Contributions
• Access to long service leave after 7 years of continuous service
• 14 Weeks’ paid parental leave
• Deferred Salary Scheme
• Access to corporate health schemes
• Induction processes and professional learning programs
• Access to Employee Assistance Program
• Wellbeing programs and initiatives

How to apply

• Complete the application form
• Upload a cover letter addressing the skills, attributes and experience to support the key accountabilities of the role identified in the position description
• Upload a current resume including contact details (phone and email) of at least two professional referees

Applications during the shortlisting phase will be kept confidential.

Applications close 3pm, Monday 7 April 2025 unless filled prior

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