• Permanent part time role – Tuesday to Friday - 0.8FTE (based on 35 hours per week)
• Fast paced customer focused role requiring high degree of empathy and attention to detail
• Be part of a dynamic team focused on the health, development and wellbeing of babies and parents
• Opportunity for variety and professional growth – provide project support to senior staff
• Salary: $77k - $82k + Super (pro-rata)
• Ability to transfer or take LSL (Long Service Leave) within Local Government

About Merri-bek City Council

Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

About the role

Maternal & Child Health is a high performing team where people come first. We are seeking a skilled customer focused & friendly team player to help us ensure we continue to deliver exceptional value for our community.

Be part of a supportive team of Administration Officers and Maternal & Child Health Nurses whose day-to-day work is focused on making a positive difference in the lives of new parents, babies and families.
The Administration Officer role is an essential component of our daily operations. On any given day you will schedule and reschedule appointments, respond to phone enquiries from parents and MCH nurses, sensitively and flexibly respond to individual requests, perform standard procedures with accuracy and contribute your exceptional administrative skills to supporting our innovation projects.

Skills and experience require to perform the role

• High level customer service skills, warm and professional phone manner, strong interpersonal and communication skills.
• Responding to phone enquiries, processing registrations, scheduling appointments, ordering, receiving and distributing supplies
• Experience working in a team and communicating effectively with varying levels of staff and external customers.
• Demonstrated experience in an administrative support role with well-developed skills in time management, general administrative practices & working with procedures.
• Demonstrated understanding of Child Safe requirements and how this applies in the role.
• A current Victorian Drivers Licence
• Working with children check

Desirable

• Experience with CDIS database, excel and TRIM
• Previous experience in local government.
• Ability to speak a language other than English.
• Basic understanding of the principles and operations of Local Government & Maternal Child Health Service
• Basic skills in producing statistical reports
• Knowledge of the National Immunisation Program

What the role can offer

• Extensive opportunities for training & career development
• Salary sacrifice options
• A real sense of work-life balance & flexible work options`
• Employer-supported study assistance schemes
• Wellness programs

Further support offered for our staff

• Up to 20 weeks primary & up to 5 weeks secondary parental leave
• Purchase leave
• Ceremonial leave
• Gender affirmation leave
• Family violence leave

For further information about this position please contact Abigail Dent on 9240 1296.

Applications close: 11:30pm, Monday 7 April 2025.
*in the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.

Before submitting an application, please view the Position Description.

Please note that when applying for this role, you will be required to attach your valid Driver's Licence and WWCC. Please have this ready when completing your application.

How to apply

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

*Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Please note that applications must only be submitted online, applications will not be accepted via email.

Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is a Child Safe organisation.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

We encourage everyone to apply and discuss opportunities to develop your knowledge and experience. Council is committed to removing barriers and access to employment where possible at any point in the recruitment, onboarding and during your time at Council. For further information regarding access or modifications you may require for a recruitment process please contact Danni Jovanovic, Recruitment Business Partner on [email protected]

Our Commitment

In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.