Are you a travel enthusiast with a passion for delivering exceptional customer service? We want YOU to join our dynamic team as a Travel Customer Care Consultant!

What You'll Do:

• Deliver Exceptional Service: Provide top-tier assistance to customers via phone, email, and live chat.
• Solve Problems Quickly: Address client inquiries and resolve issues efficiently and professionally.
• Handle Complaints with Care: Use your empathy and professionalism to resolve customer complaints and ensure satisfaction.
• Collaborate with Partners: Work closely with suppliers and travel industry partners to enhance customer experience.
• Stay Ahead of Trends: Keep up-to-date with the latest travel industry products, services, and trends to provide valuable, accurate information.
• Engage in Industry Events: Represent the company at conferences and industry events to expand your knowledge and network.

What We're Looking For:

• Experience: At least 2 years in the travel industry.
• Customer Service Expertise: Proven experience providing top-notch customer care, ideally in the travel sector.
• Strong Communicator: Excellent written and verbal communication skills.
• Problem Solver: Quick-thinking with a knack for resolving issues and paying attention to detail.
• Organized: Great time management and organizational skills to handle multiple tasks.
• Team Player: Collaborative attitude, with the ability to work independently when needed.
• Travel Passion: A genuine love for travel and helping others have the best experiences.

Why You'll Love Working Here:

• Competitive Salary: $75K + Super
• Permanent Full-Time Role: Stability and long-term career prospects.
• Flexible Work Options: Hybrid role with 3 days of working from home and 2 days in the office.
• Career Growth: Lots of opportunities to develop and advance your career.
• Supportive Team: Be part of a fun, friendly, and collaborative team.
• Exclusive Travel Perks: Enjoy discounts on travel services and products.

Ready to Apply?

📩 Apply Today! Click "Apply Now" to submit your application!

📞 Have questions? Contact Bree on 02 9119 8744 or email [email protected].

Your dream role is waiting-apply today! ✈️

Note: Only candidates with full Australian work rights will be considered!