SERVICE COORDINATOR – Permanent Part Time

70 hours per fortnight, 5 days per week

Meals on Wheels Brisbane South

Location: 49 Abbotsleigh Street, Holland Park

We have an exciting opportunity for a Service Coordinator based at our Holland Park service which is a production kitchen that provides meals for several other Meals on Wheels services. We need a person with great administration skills, exceptional interpersonal skills and excellent communication skills.

Meals on Wheels has operated successfully in the Aged Care Sector for over 70 years and now provides services to many others in our communities including NDIS participants. Within the Brisbane South Aged Care Planning Region, 11 Meals on Wheels Services have amalgamated to become Meals on Wheels Brisbane South.

We are seeking an enthusiastic, committed person who will work closely with our volunteers and clients. The ideal person has an administrative background, has great customer service experience and is a good problem solver. Experience with managing kitchens, hospitality or cafes/restaurants would be highly regarded. A team-oriented person who understands how to bring out the best in people to achieve goals would be well regarded.

The purpose of this position is to coordinate the provision of Meals on Wheels services to clients in accordance with the organisation’s Policies and Procedures, Food Safety Standards and Regulations, through efficient processes and guidance of volunteers.

In this role you will be responsible for

• Ensure that My Aged Care referrals are processed, and the service portal is maintained as per policies and procedures.
• Organise daily meal and run sheets including maintaining volunteer schedules, inductions and programs.
• Organise the collection and processing of weekly meal payments, including the issuing of receipts, to ensure all funds are accounted for.
• Monitor operations and delivery of all relevant services to ensure compliance with Food Safety regulations and Aged Care Standards, policies and procedures.
• Monitor and attend to asset maintenance as per policies and procedures and food safety requirements.
• Maintain positive working relationships by encouraging good communication processes and teamwork with all Staff and Volunteers.

About You

• Demonstrated ability to coordinate the day-to-day activities of a frontline community service including staff, volunteers, administration, meal management and financial tasks.
• Demonstrated experience or willingness to learn, working with government programs including CHSP, HCP and NDIS.
• Demonstrated experience in planning, working and managing time with minimal supervision and under pressure, including the ability to discern priorities, plan ahead and coordinate with others to complete tasks.
• Excellent written and verbal communication skills.
• Experience with computer systems, software and Microsoft Office.
• Be an enthusiastic and outcome focussed team player.

If you thrive on challenges, love working in the NFP sector and want to make a difference in the community by delivering more than just a meal apply now.

A police check will be undertaken for the successful applicant.

Applications close 5 pm Thursday 17 April 2025 however we may interview earlier than this so if you are interested, apply now.

www.mowbnesouth.org.au

If you have any questions about this role, please email [email protected].