About Us

With 135+ years of experience, UPG, Trimble’s distribution partner for Eastern and Central Australia, specialises in providing the latest in geospatial technology solutions and innovation across a number of industries including mining, land surveying, construction, utilities and local government, transportation and logistics as well as environmental and waste management.

We are part of a long established but constantly evolving group of companies made up of people with a huge diversity of skills and cultural backgrounds. What we share is a genuine pride and enthusiasm for what we do and a commitment to celebrating our successes.

About the role

As a key member of the UPG Team, this position will focus on technical support for our solutions, including GNSS Systems, Robotic Total Stations, 3D Laser scanners, UAV’s, Monitoring systems and associated software. Mostly this consists of office-based phone and email technical support and training to our clients using our systems in the geospatial industry, but the role also requires some infrequent local and state-wide travel for on-site support and training.

Day to day the role involves:

• Consulting with customers to determine business processes and subsequent solution requirements
• Working closely with Sales Team to identify solutions to customer issues
• Problem solving across the suite of geospatial solutions
• Providing high end technical support to UPG customers

About you

To be considered for this role you will be able to demonstrate the following:

• A tertiary qualification in spatial sciences/geomatics/surveying would be highly regarded for this role, but extensive experience in the Geospatial Industry can substitute a formal qualification.
• Experience with Trimble geospatial products is highly desirable, but not mandatory.
• You are a passionate, driven, dynamic individual who thrive on learning new systems on an ongoing basis, and staying up to date with the latest technologies.
• Have a high level of communication and relationship building skills.
• Must be able to work autonomously.
• Must have the ability to rapidly absorb new technical skills and learn on the fly.
• Happy to visit local and state-wide customers to provide on-site support and training.

What we offer:

We'll be offering a very attractive package including a base salary and performance-based incentives. In addition, you'll be joining a friendly, interesting organisation that offers a range of employee benefits including

• On the job training
• Onsite parking
• Two extra paid leave days per year
• Employee Assistance Program (EAP) – complementary confidential sessions in counselling, wellbeing coaching, financial, nutrition coaching and much, much more!
• Gym membership discount
• Exclusive discounts with our retail partners
• Ongoing training and opportunities for career advancement.
• On offer is an exciting line up of cutting-edge technology

Applications are shortlisted once submitted. Don’t miss out this fulfilling opportunity, apply today!