Key Responsibilities

• Provide a 5-star customer experience, ensuring all guests feel valued and welcomed.
• Manage reception services, including answering queries, issuing visitor passes, and assisting with workplace navigation.
• Escort VIPs and support event coordination for meetings, conferences, and functions.
• Oversee meeting room bookings, room setups, and basic AV troubleshooting.
• Maintain workplace comfort and escalate issues such as maintenance or security concerns.
• Assist with locker management, lost property, and general workplace support.

What We're Looking For

• Previous experience in concierge, reception, customer service, or hospitality is essential (luxury hotel or corporate experience preferred).
• A warm, engaging, and professional demeanor with a customer-first mindset.
• Strong problem-solving skills and the ability to work proactively.
• Ability to multitask in a fast-paced corporate environment.
• Basic tech skills for managing bookings and AV support (training provided).

How to Apply

Click APPLY or contact Nicola Gale at [email protected] for a confidential discussion.