This position is an identified Aboriginal and/or Torres Strait Islander position as it is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience, cultural knowledge, community connection or capability is essential to this role.

• Continuing, full-time (2 x positions available)
• $75,439 to $86,992 per annum (HEO5)
• Plus 17% employer superannuation
• Salary packaging options are available
• 5 weeks annual leave plus Christmas week shutdown, per annum,
• Plus 10 days Cultural Leave
• Applicants must have appropriate Australian work rights for the duration of this position

Closing Date: 11:59pm, Sunday 20 April 2025

Reference No: 225034

Please visit www.une.edu.au/jobs-at-une to view the position statement and apply for this role

Acknowledgement of Country

About the role

The Student Engagement Officers within Oorala are dedicated to supporting the success of Aboriginal and Torres Strait Islander students at UNE by delivering culturally safe support and engagement initiatives. The roles focus on building and maintaining strong relationships between students and staff across UNE, providing support from enrolment through to graduation for both online and on-campus students, with a majority studying remotely.

As part of the Oorala Student Experience Team, the roles provide:

• Student facing administrative systems support to Aboriginal and Torres Strait Islander students with a focus of navigating UNE processes and platforms.
• Referrals to specialised UNE services, including Targeted Tutorial Assistance, Student Enrolments and Progressions, Student Accessibility and Wellbeing, Scholarships, and Faculties.
• Assistance with UNE student engagement and support projects under the guidance of Oorala Leadership staff.

The Student Engagement Officer's aim is to boost student participation, support course completion, and strengthen connections with UNE through various projects and campaigns. The broader goal of the Student Experience Team is to support students through culturally safe services, improve and promote access to UNE support systems, and foster a vibrant Aboriginal and Torres Strait Islander student and staff community.

About you

We are seeking 2 engaging individuals with outstanding customer service skills and excellent communication abilities across various channels, including face-to-face, phone, email, and online forums. The ideal candidate will understand the challenges affecting Aboriginal and Torres Strait Islander students in higher education and a commitment to supporting their success. Experience in campaign or project support is highly regarded as the role also provides administrative assistance for both routine and tailored projects that align with student needs and outcomes.

About the Oorala Aboriginal Centre

Oorala’s purpose is to unlock the potential of Aboriginal and Torres Strait Islander people, promoting access, participation, and personal growth within a higher education environment, while supporting the diversity of cultures to foster a strong sense of belonging and community at UNE.

Enquiries and additional information

To discuss this role please contact Elias (Eli) Wright, Student Experience Team Leader, phone: 02 6773 5178 email: [email protected].

TO APPLY

Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 225034.

Your application should be comprised of:

1. Covering letter;
2. Responses to selection criteria (refer to the position statement);
3. Current CV;
4. Confirmation of Aboriginality.

UNE's Aboriginal and Torres Strait Islander Employment Strategy

UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians to apply.

The University of New England Aboriginal and Torres Strait Islander Employment Strategy 2019-2024 provides a platform to improve employment outcomes for Aboriginal and Torres Strait Islander people. The UNE Employment Strategy 2019-2023 will guide the development of action and approaches that support culturally aware workplaces and practices, improved employment opportunities, career development options, including academic career paths, for current and prospective Aboriginal and Torres Strait Islander staff and students.

Genuinely consulting and collaborating with local Aboriginal and Torres Strait Islander communities where UNE conducts its business is an integral part of UNE. Adopting a strengths-based approach by consulting with Aboriginal and Torres Strait Islander community in the design, delivery and evaluation of strategies that build on and enhance the capacity of the local Aboriginal and Torres Strait Islander community and further solidify our working relationships with them.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.

National Police Check

If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).