Restaurant 2IC / Team Leader – Winery Restaurant in Stunning Gerringong Location

Gerringong, NSW
Start: June
Casual - Permanent from August (minimum 30 hours per week initially)

Are you an experienced hospitality professional looking for a long-term role in a breathtaking winery setting? We are searching for a Restaurant 2IC / Team Leader to join our team at our family-owned winery and restaurant in Gerringong. Growth opportunity as we near completion of a wedding venue and corporate function centre.

This is a fantastic opportunity to work in a professional yet relaxed work environment that reflects our stunning coastal vineyard setting. Great food, wine, and exceptional service are at the heart of what we do, and we’re looking for someone who shares our passion for hospitality.

About the Role

As our Restaurant 2IC, you will support the Restaurant Manager in leading a small front-of-house team, ensuring smooth day-to-day operations, and delivering top-tier customer service. You’ll be hands-on in service, staff management, and event coordination while enjoying the perks of working in a picturesque, family-run winery.

Key Responsibilities

🔹 Operational Support:

• Assist in overseeing daily restaurant operations to ensure efficiency and high standards.
• Supervise and train front-of-house staff, including rostering and performance management.
• Manage inventory, stock levels, and ordering supplies.
• Oversee cocktail and bar preparations.

🔹 Customer Service:

• Engage with guests to provide an exceptional dining experience.
• Handle customer feedback and resolve issues promptly.
• Ensure food and beverage service meets premium quality standards.

🔹 Collaboration & Communication:

• Facilitate seamless coordination between front-of-house and kitchen teams.
• Work with the winery team to enhance the integration of food and wine offerings.

🔹 Event Management:

• Assist in planning and executing events, including wine tastings, private functions, and special promotions.
• Support marketing efforts for events and seasonal menu updates.

🔹 Step-in Leadership:

• Act as the Manager on Duty in their absence, ensuring smooth restaurant operations and decision-making.

What We’re Looking For:

• Proven experience in a leadership role within a restaurant, winery, or hospitality venue
• Strong customer service skills with a passion for creating memorable experiences.
• Ability to manage and mentor a team in a fast-paced environment.
• Experience with stock control, ordering, and bar operations.
• Availability to work weekends and evenings as required.
• RSA certification (or willingness to obtain).

📩 Apply now with your resume and a brief cover letter outlining your experience.