Client Service Officer

Client Service Officer - DVA Claims

Veterans First Consulting

Brisbane, QLD

A$60,000-$70,000 p/a

Call Centre & Customer Service → Customer Service - Call Centre

Full-time

Remote

Posted 30 days ago

This is a work-from-home opportunity open to candidates anywhere in Australia

Are you passionate about making a real difference in the lives of Australian military veterans? Veterans First Consulting is seeking a dedicated Client Service Officer to assist current and ex-serving military members with their DVA claims. By joining our team, you will play a crucial role in helping veterans achieve fair and accurate compensation and benefits from the Department of Veterans Affairs.

Responsibilities:

Liaising with Veterans, medical providers, and DVA to ensure the smooth processing of claims
Provide exceptional support and guidance to veterans throughout the claims process.

Qualifications:

Experience working at DVA is Required
Experience as an MRCA Claim Support Officer is Highly Desirable
Strong interest in supporting Australian military veterans

Benefits:

100% work from home.
Competitive salary.
Extremely fulfilling work.
Support from a fantastic team, so you don't have to do everything!
Opportunity to make a significant impact on the lives of veterans.

About Veterans First Consulting: Veterans First Consulting is dedicated to helping Australian military veterans achieve fair and accurate compensation and benefits from the Department of Veterans Affairs. We have successfully secured over $400 million in compensation for our clients by managing their DVA claims from start to finish, eliminating all the stress and bureaucracy of the claim process. We pride ourselves on our service, communication, and transparency, delivering exceptional results for our clients done once, done right.

Application Process: If you are interested in this fulfilling opportunity, please apply through this ad. If shortlisted, we will contact you for an interview.

Please note: We receive hundreds of applications for these positions, and while we would love to reply to each one of you personally if you are unsuccessful, we just can't. If you don't hear from one of our team, then please assume you are not shortlisted, and we wish you all the best!