About the role
Duggan Drainage is seeking an experienced part-time Office Administrator to join our team in Truganina, Victoria in a part-time capacity. In this role, you will be responsible for providing comprehensive support to our office, and on-site staff as well as our customers including managing schedules, handling inquiries, and assisting with various administrative tasks.

What you'll be doing

• Answering incoming calls and emails in a professional and courteous manner
• Processing job bookings and assisting with job scheduling
• Maintaining and organising various office files, records, and databases
• General filing and maintenance of our job scheduling software (Simpro)
• Ordering and managing office supplies and vehicle and equipment servicing
• Coordinating stock orders and processing incoming stock
• Providing general administrative support as required
• General administration tasks

What we're looking for

• Minimum 2 years of experience in an administrative or office support role
• Prior experience in a trade-based admin role highly advantageous
• Prior experience with Simpro highly advantageous, but not essential as full training is provided
• Excellent communication and interpersonal skills, with a friendly and professional demeanour
• Strong organisational and time-management abilities, with the ability to prioritise tasks effectively
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• High attention to detail and the ability to work accurately under pressure
• Excellent English skills (written and verbal)
• Flexibility and a willingness to take on a variety of tasks as needed

This role includes diverse responsibilities and requires a highly organised individual. You'll be working in a small team alongside one of the company directors. You need to be able to take initiative and have a can-do attitude. This role often requires being able to make quick decisions to support our on-site team, with problem-solving skills a must. Full training is provided. There is scope to make this role your own using your previous experience and knowledge and applying it to this role.

We are looking for someone 3 days per week, from 8:00am to 3:30pm (set days to be negotiated) with a view to expanding to 5 days per week if it suits the business and candidate. The hourly rate is negotiable and is plus super.

About us
Duggan Drainage is a leading provider of drainage solutions in the north-west and western suburbs of Melbourne. We pride ourselves on delivering reliable and high-quality service to our customers.

If you are an experienced and dedicated Office Administrator who is excited to join our dynamic team, we encourage you to apply now.