Hands on People (HOP) is a community services provider dedicated to supporting individuals living with disabilities. Our mission is to empower our clients by helping them navigate government and insurance schemes, including the National Disability Insurance Scheme (NDIS), to access support more efficiently. With a highly skilled team, we offer a wide range of services, such as Accommodation Services, Community Nursing, NDIS Support Coordination, NDIS Plan Management, Social and Community Participation, and Veteran’s Home Care.

Operating primarily in Darwin, Katherine, Alice Springs, and Brisbane, we are committed to fostering independence and improving the quality of life for our clients. Our passionate staff build personal relationships with each customer, working towards enriched and empowered living. In addition, our vision is to become the preferred service provider in the disability and aged care sector.

At HOP, we are driven by our values encapsulated in PARTT:

1. Partnership: We believe in collaboration, working closely with clients and their families.
2. Accountability: We take responsibility for our actions and commitments.
3. Respect: Every individual, whether client or staff, is treated with the utmost dignity.
4. Trust: We build strong, reliable relationships based on honesty and confidentiality.
5. Transparency: We operate with openness, ensuring clarity in all our processes and decisions.

Our specialized care extends to those recovering from cardiac, orthopedic, stroke, and neuro conditions, through personalized and high-quality rehabilitation services that reflect our commitment to excellence.

Your duties will include but not be limited to:

Duties & Responsibilities

Video Production & Editing

• Capture high-quality video footage for internal and external campaigns, events, and social media.
• Edit and produce engaging videos that align with brand guidelines and marketing objectives.
• Maintain and organize video content library.

Social Media & Campaign Management

• Plan, create, and schedule content across various social media platforms.
• Execute social media campaigns to drive engagement and brand awareness.
• Monitor and analyze performance metrics to optimize strategies.

Graphic Design

• Design eye-catching graphics for social media, events, presentations, and digital platforms.
• Ensure consistency in branding across all marketing materials.
• Collaborate with internal stakeholders for creative input and feedback.

Website Maintenance

• Update website content regularly, including blogs, event listings, banners, and product information.
• Work with external web developers or internal teams to improve SEO.

Marketing Events

• Assist in planning, organizing, and executing marketing events and promotional activities.
• Coordinate logistics, promotional materials, and on-site support.
• Capture photos and videos during events for post-event marketing.

Asset Management

• Act as the custodian of marketing department assets, including cameras, props, merchandise, design templates, and digital files.
• Ensure assets are well-maintained, organized, and readily accessible.

Collaboration & Teamwork

• Work closely with cross-functional teams including sales, product, and communications.
• Contribute creative ideas during team brainstorming sessions.
• Support other marketing functions as needed.

Qualifications & Skills:

• Bachelor’s degree or equivalent in Marketing, Communications, Multimedia, or related field.
• 2+ years experience in a marketing support or coordination role.
• Proficient in Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator), Canva, or similar tools.
• Hands-on experience in video production and editing.
• Familiarity with CMS platforms (e.g., WordPress) and social media management tools (e.g., Hootsuite, Buffer).
• Strong communication, organizational, and project management skills.
• Ability to multitask, meet deadlines, and work collaboratively in a fast-paced environment.