Operations Manager – Be Part of Something Bigger
Take the Lead in Our Brand-New Venue!

Are you looking for more than just a job? Want the freedom to lead with autonomy, have your ideas heard, and be a key part of a growing, national business?

Karstens Conference & Training Venues is expanding — and with a brand-new venue opening soon, we’re offering a unique opportunity for the right person to step into a leadership role where your impact will be seen and valued from day one.

Why Join Us? What’s in it for you?

✅ Autonomy and Ownership – You’ll be trusted to run the show. We’re looking for someone who can take initiative, lead a team, and make decisions confidently without being micro-managed.

✅ Be Part of a New Chapter – Play a hands-on role in the launch of our newest venue, helping shape operations, build the team, and leave your mark from the ground up.

✅ Career Growth – As a national business with venues in major CBDs across Australia, Karstens offers room to grow. Develop your leadership skills and grow with us as we expand.

✅ Dynamic, Professional Environment – Work with high-end corporate clients including ASX-listed companies, top-tier firms, and dynamic small businesses. No two days are the same.

✅ Supportive Culture – We’re a close-knit team that thrives on professionalism, pride in service, and celebrating wins together. You’ll be more than a number here — your work will be noticed and appreciated.

✅ Be Financial Rewarded, with additional bonuses when you hit your targets.

✅ On the job training in our Perth venue, you’ll spend a week in Perth to work closely with our manager there before opening.

About the Role

We’re on the hunt for an experienced and energetic Operations Manager to oversee day and evening events in our modern, high-spec conference centre. You'll manage our casual food & beverage team, coordinate room setups, organise catering, troubleshoot AV/IT issues, and work closely with presenters and trainers to ensure their event runs flawlessly.

You’ll report to the National Operations Manager based in Melbourne and play a key role in delivering the exceptional service Karstens is known for.

Your Day-to-Day Will Include:

• Leading the operations team and casual F&B staff
• Supervising food & beverage service and event room setups
• Liaising with clients to ensure their event requirements are met
• Organise caterers and catering deliveries
• Troubleshooting basic AV and IT issues
• Maintaining venue presentation and cleanliness
• Monitoring stock levels and staying within budget
• Training staff and upholding Karstens’ premium service standards

What you’ll bring:

• A background in conference, hospitality or F&B operations
• A self-starter mindset — you’re proactive, hands-on, and solutions-focused
• Solid people leadership skills
• Good working knowledge of basic IT and AV equipment
• Strong attention to detail and excellent customer service instincts
• Ability to thrive in a fast-paced, dynamic environment

Ready to take ownership of your next role, grow your career, and be part of a premium national brand?

Apply today and help us shape the future of our newest venue.

Due to high interest, only shortlisted candidates will be contacted. Thank you for considering a future with Karstens.

For an exciting insight into our brand!

www.karstens.com.au