Are you a strategic leader with a passion for impactful communication?

Do you thrive in a fast-paced environment where you can drive brand, marketing, and engagement strategies?

At Lives Lived Well, we’ve been supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence… and we’d love you to be part of it.

We’re looking for a Marketing and Communications Manager (Fixed-Term Maternity Leave Contract) to shape and deliver engaging content that connects with diverse stakeholders.

If you share our belief in recovery, think in a curious and critical way, and thrive on learning and change, join us and do your best work here!

Your opportunity

We’re looking for a Marketing and Communications Manager to lead the marketing function at Lives Lived Well. In this role, you’ll develop and implement marketing and communications strategies, ensuring the effective delivery of internal and external communications, digital marketing, media relations, and content production. You’ll also oversee events, publications, merchandise, and key communication platforms, working closely with stakeholders to enhance brand awareness and engagement.

This is a full-time, maternity leave cover role ending in June 2026. The position is primarily based at our Head Office, currently in Spring Hill, relocating to Bowen Hills in May 2025. We offer hybrid flexibility, with up to two days per week working from home. Some intrastate and interstate travel may be required.

About the role

Some of the key functions of the role include:

• Act as the brand custodian, ensuring LLW’s brand identity is consistently and authentically represented across all marketing initiatives and communications while driving brand awareness.
• Develop and implement marketing campaigns across digital, social media, and traditional media channels to support organisational goals.
• Oversee the design, production, and distribution of promotional materials, merchandise, stakeholder communications, and corporate publications (e.g., email newsletters, Annual Report).
• Lead a team of marketing, communications, and design professionals, fostering a positive and high-performance team culture aligned with Lives Lived Well’s values.
• Implement and manage an annual marketing plan, ensuring alignment with the organisation’s strategic priorities.
• Manage major external events, including service launches and government or funder announcements, supporting organisational representatives with speech notes, media engagement, and/or event communications.
• Support the coordination of staff events and employee engagement activities at the Head Office.
• Manage the marketing budget, ensuring efficient allocation of resources.
• Track and report on marketing performance metrics to measure campaign success, optimise strategies, and identify areas for improvement.
• Partner with stakeholders to manage and enhance the LLW website as a key engagement tool.
• Oversee relationships with external agencies and suppliers.

What you’ll bring

To succeed in this role, there are some essentials you’ll need:

• Tertiary qualifications in marketing, communications, journalism, or related field.
• Minimum of seven years of experience in marketing and communications with a proven track record of developing and executing strategic marketing and communications initiatives.
• Strong leadership capabilities with a demonstrated ability to lead, motivate, and develop a high-performing team.
• Exceptional written and verbal communication skills, with a keen eye for detail and the ability to create professional, high-quality content for multiple audiences.
• A strong understanding of the media landscape, with the ability to manage both proactive and reactive media relations, including crisis communications.
• Demonstrated eye for design, with the ability to create visually engaging content that aligns with brand guidelines. Proficiency in Canva is required.
• Experience with email marketing platforms (e.g. Mailchimp), content management systems (e.g. WordPress websites), social media management, and digital advertising (Meta Ads).
• A proactive and creative approach to problem-solving, with a strategic mindset and the ability to manage competing priorities.
• Outstanding interpersonal skills, with the ability to influence, negotiate, and collaborate with internal and external stakeholders.
• Project and budget management experience, with the ability to manage multiple projects simultaneously, meet deadlines, and work within budget constraints.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
• A valid Driver’s License and clean Criminal History Check

While not essential, we’d also love for you to let us know if you have experience in:

• The health or for-purpose sector
• Video editing.
• Google Ads, Google Analytics and SEO.

What matters most is that you’ll live and breathe our values, which means:

• You are humble, human and full of hope.
• You show up and share.
• You ask: Why not? And what’s next?
• You leave a positive wake.

Why work for Lives Lived Well?

Well, it’s about people, purpose, impact, and growth.

You’ll join a curious team that thinks differently and seeks new ways. We look to the evidence. We explore new ideas. And when we reach “better”, we ask, “What’s next?”. This means you’ll need to be comfortable with change - you’ll enjoy variety, agility, and the opportunity to achieve more, faster.

And we’ll support you with some great benefits, including:

• An extra five paid leave days per year to support your wellbeing and work-life balance.
• Salary packaging to increase your take-home pay.
• An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.
• Fitness Passport membership access to a wide range of gyms, pools, and fitness and leisure centres across Australia, at a discounted rate.

Check out more employee benefits for you and your loved ones on our careers page.

Applications close on 31 March 2025, however, we will be interviewing throughout the process and may close applications early.

If you would like to review the position description for this role or have any questions, please email: [email protected].

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Peoples.